E10
Ocean EEPROM / Control Memory Error

E10 displayed and freezer does not cool after a power outage or surge

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted control board memory after power surge, Faulty main control board, Loose control board connectors

How to Fix / Troubleshooting

Safety first: Unplug the freezer before touching any electronics.

Steps:

  • Disconnect the freezer from power for at least 5 minutes to allow the control to fully reset.
  • Plug the unit back in and observe if the E10 code clears.
  • If the code returns, remove the control panel cover and inspect the main control board for burnt or damaged components.
  • Reseat all connectors on the main control board, ensuring they are fully inserted.
  • If the error persists after reseating connectors, the main control board’s memory is likely corrupted and the board should be replaced.
  • Consider using a surge protector for future protection once the unit is repaired.
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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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