Armstrong Air No Call for Heat Reaching Furnace

Furnace will not start at all, but the LED shows normal power; the thermostat appears to be working.

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Possible Causes

Broken thermostat wire between W and furnace, miswired thermostat, faulty thermostat heat relay, open safety circuit in series with W

How to Fix / Troubleshooting

Safety: Turn off power before moving low-voltage wires.

Steps to check:

  • Bypass thermostat: At the furnace control board, temporarily jumper R to W. If the furnace starts, the thermostat or its wiring is faulty.
  • Inspect thermostat wiring: Check for loose or broken wires at the thermostat and furnace terminals.
  • Check thermostat settings: Ensure the thermostat is configured for a gas furnace (not a heat pump or electric) and that any installer setup is correct.
  • Replace thermostat: If wiring is intact and the bypass works, replace the thermostat with an Armstrong-compatible model.
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Repair Difficulty

Easy 2/5

Required Part

Wall Thermostat
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