E16
Atlantic Condensate Drain Fault

Furnace displays E16, sometimes accompanied by water around the base of the unit.

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Possible Causes

Clogged condensate trap, Blocked condensate drain line, Faulty condensate pump (if equipped), Condensate level switch open

How to Fix / Troubleshooting

Safety: Turn off power before servicing the condensate system. Be prepared for water spillage.

Steps:

  • Locate trap and drain: On condensing Atlantic furnaces, find the plastic condensate trap and attached drain tubing.
  • Clear the trap: Remove the trap (note orientation), flush it with warm water, and clear any slime or debris. Reinstall in the correct orientation.
  • Flush drain line: Disconnect the drain hose and blow through it or flush with warm water to remove blockages. Ensure the outlet is free and properly sloped.
  • Check condensate pump: If a pump is used, verify it has power and that the float switch moves freely. Clean or replace the pump if it does not run when the reservoir fills.
  • Inspect condensate safety switch: Some Atlantic models use a float or pressure switch that opens when water backs up. Ensure it resets after clearing the blockage.

After clearing: Restore power and run the furnace. Confirm that condensate flows freely to the drain.

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Repair Difficulty

Easy 2/5

Required Part

Condensate Trap and Drain Hose
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