Defro
Control Logic / External Control Inhibit
Room thermostat calls for heat but the furnace does not start; the display shows standby with no error code.
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Possible Causes
Incorrect controller mode (summer/DHW only), time program preventing heating, external contact (e.g., fire alarm) open, incorrect thermostat wiring.
How to Fix / Troubleshooting
Safety: Only change user-level settings you understand; refer to the Defro user manual.
- Check the operating mode on the Defro controller (heating + DHW vs. DHW only vs. standby).
- Review the time schedules to ensure heating is enabled at the current time.
- Verify that any external safety contacts (e.g., fire alarm, emergency stop) are closed and not tripped.
- Inspect room thermostat wiring and confirm correct terminals are used.
If the controller logic appears correct but the boiler still does not start, a technician should check internal inputs and outputs.
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Repair Difficulty
Easy
2/5
Required Part
Controller / External Control Circuit
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