Overhead Door Garage Door Openers Error Codes

Code 1

Overhead Door garage door opener LED flashes 1 time repeatedly and door will not move.

Photo Eye Obstruction or Misalignment

Code 10

Overhead Door opener LED flashes 10 times, and the lights stay on, but the door will not move.

Thermal Overload or Overuse Lockout

Code 11

Overhead Door opener LED flashes 11 times, and remote controls will not program or operate the opener.

Radio Receiver or Learn Circuit Fault

Code 12

Overhead Door opener LED flashes 12 times, and the wall console does not function, but remotes may still work.

Wall Console Circuit Fault

Code 13

Overhead Door opener LED flashes 13 times, and the keypad will not program or operate the door.

Wireless Keypad Communication Fault

Code 14

Overhead Door opener LED flashes 14 times, and lights flicker when attempting to run.

Low Line Voltage or Power Supply Fault

Code 15

Overhead Door opener LED flashes 15 times, and the opener beeps but will not move the door.

Battery Backup or DC Power Fault (Battery Backup Models)

Code 2

Overhead Door opener LED flashes 2 times and door will not close from remote, but will close if wall button is held down.

Safety Sensor Circuit Fault

Code 3

Overhead Door opener LED flashes 3 times, and the door will not move or only moves a few inches.

Door Travel Limit or Travel Module Fault

Code 4

Overhead Door opener LED flashes 4 times, and the motor hums but the door does not move.

Motor Overload or Stalled Motor

Code 5

Overhead Door opener LED flashes 5 times, and the door reverses to the open position before reaching the floor.

Down Force / Obstruction Sensitivity Fault

Code 6

Overhead Door opener LED flashes 6 times, and the door will not open fully or stops partway.

Up Travel Limit or Overload Fault

Code 7

Overhead Door opener LED flashes 7 times, and the lights flash, but the door does not move.

Logic Board or RPM Sensor Fault

Code 8

Overhead Door opener LED flashes 8 times, and the opener will not respond to the wall control or remotes.

Control Board Communication or Memory Fault

Code 9

Overhead Door opener LED flashes 9 times, and the opener runs briefly then stops.

Overcurrent / Motor Stall Protection

Symptom

Garage door closes fully, then immediately reverses and opens again on an Overhead Door opener.

Overtravel or Floor Contact Reversal

Symptom

Garage door opener emits burning smell or visible smoke on Overhead Door opener

Electrical Overheating / Component Failure

Symptom

Garage door opener hums but does not move the door on Overhead Door AC motor model

Failed Motor Start Capacitor

Symptom

Garage door opener is very noisy during operation on Overhead Door opener

Excessive Mechanical Noise / Vibration

Symptom

Garage door opener light does not turn on when door operates on Overhead Door opener

Inoperative Work Light Circuit

Symptom

Garage door opener light flashes but motor does not run on Overhead Door opener

Safety Interlock or Logic Inhibit

Symptom

Garage door opener light stays on and will not turn off on Overhead Door opener

Stuck Light Relay or Console Command

Symptom

Garage door opener motor runs but chain/belt does not move on Overhead Door opener

Stripped Drive Gear or Sprocket Failure

Symptom

Garage door opener motor runs but the door does not move (chain/belt moves but the trolley stays put).

Disengaged or Broken Trolley / Carriage

Symptom

Garage door opener operates by itself without pressing any buttons on Overhead Door opener

Unintended Activation / False Trigger

Symptom

Garage door opener remote range is very short on Overhead Door opener

Weak Radio Reception

Symptom

Garage door opener vibrates excessively and shakes the ceiling on Overhead Door opener

Improper Mounting or Unbalanced Door Vibration

Symptom

Garage door opens but will not close using a remote on an Overhead Door opener.

One-Way Operation Due to Sensor or Logic Condition

Symptom

Garage door reverses and opens immediately after starting to close on an Overhead Door opener.

False Obstruction Detection at Start of Travel

Symptom

Garage door starts to open, then stops and reverses to the closed position on an Overhead Door opener.

Up Travel Obstruction or Force Trip

Symptom

Garage door will not close from the remote or wall button unless the wall button is held down continuously.

Safety Sensor Bypass Mode Due to Sensor Fault

Symptom

Garage door will not open at all from the wall button or remote on an Overhead Door opener (no error code displayed).

No Power / Inoperative Opener

Symptom

The Overhead Door DC garage door opener with battery backup beeps but does not move the door.

Low Battery or DC Power Warning

Symptom

The Overhead Door garage door opener carriage moves, but the door does not move (door arm disconnected).

Door Arm or Bracket Disconnection

Symptom

The Overhead Door garage door opener keypad works intermittently.

Unstable Wireless Keypad Operation

Symptom

The Overhead Door garage door opener stops randomly mid-travel without reversing.

Intermittent Power or Control Interruption

Symptom

The Overhead Door garage door opener trips the circuit breaker or GFCI when operated.

Electrical Short or Ground Fault

Symptom

The Overhead Door garage door opener wall console buttons do not control the light or lock functions.

Wall Console Feature Failure