Overhead Door
Up Travel Obstruction or Force Trip
Garage door starts to open then stops and reverses to closed position on Overhead Door opener
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door binding in tracks, Broken or worn rollers, Bent top section hitting header, Weak motor or incorrect up force setting
How to Fix / Troubleshooting
Safety first: Disconnect power and use the emergency release before inspecting the door. Do not operate a door with broken springs or cables.
- 1. Test door manually: Disconnect the opener and lift the door by hand. It should move smoothly through the full travel. If it binds or sticks, correct track alignment and hardware issues.
- 2. Inspect tracks and rollers: Look for bent tracks, loose brackets, or rollers that are off-track. Replace worn rollers and tighten hardware.
- 3. Check top clearance: Ensure the top section and top fixtures do not hit the header or opener rail when opening.
- 4. Adjust up force slightly: If the door is balanced and hardware is good, increase the up force slightly per the manual, testing after each adjustment.
- 5. Inspect opener rail and trolley: Look for obstructions or damage along the rail that could stop the trolley.
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Repair Difficulty
Medium
3/5
Required Part
Door Rollers and Track Hardware
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