Water appears cloudy or has a strong odor despite filtration running normally.

Safety first: Do not use the spa if water is visibly contaminated or has a strong unpleasant odor.

• Service filter:
  • Remove and thoroughly rinse the Avenli filter cartridge.
  • Replace if older than recommended or if pleats are deformed.
• Test and balance water:
  • Use test strips to check pH, alkalinity, and sanitizer levels.
  • Adjust with appropriate chemicals to manufacturer-recommended ranges.
• Increase filtration time:
  • Run filtration for longer daily cycles to improve clarity.
• Shock treatment:
  • Apply a spa shock product according to label directions to oxidize contaminants.