Canadian Spa Company Topside control failure or communication issue

Topside control panel is blank or display is unreadable, but pumps may still run on their own.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed topside keypad, Damaged keypad cable, Water intrusion into panel, Faulty control pack display driver

How to Fix / Troubleshooting

Safety: Turn off power before disconnecting the topside panel.

Inspect panel: Check for cracks, water under the membrane, or physical damage.
Check cable: Follow the keypad cable from the panel to the spa pack. Ensure it is not pinched or chewed.
Reseat connector: Unplug the keypad connector from the control pack, inspect for corrosion, and reconnect firmly.
Test with replacement: If available, connect a known-good Canadian Spa Company topside panel to see if the display returns.

If a new panel does not resolve the issue, the control pack may be defective.

Repair Difficulty

Medium 3/5

Required Part

Topside Control Panel for Canadian Spa Company Spa

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