COOL
Marquis Spas
Water Temperature Below Safe Heating Threshold
Display shows COOL, and the heater is disabled until the water warms slightly.
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Possible Causes
Very cold fill water, spa located in freezing conditions, sensor detecting temperature below the minimum heating range, or an extended power outage in winter.
How to Fix / Troubleshooting
Safety first: In freezing weather, protect plumbing from freezing by temporarily adding a submersible pump or portable heater in the equipment bay if needed.
- Allow spa to warm: COOL is often informational. As the circulation pump runs, the water will gradually warm, and the code should clear automatically.
- Check cover and insulation: Ensure the Marquis spa cover is in good condition and sealed to retain heat.
- Verify sensor placement: If the sensor is not properly seated in the heater tube or is exposed to cold air, it may read lower than the actual water temperature. Inspect and reseat as needed.
- Monitor for progression: If COOL persists and the water does not warm, there may be a heater or sensor issue that requires further diagnosis.
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Repair Difficulty
Very Easy
1/5
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