ICE
Wellis Freeze Protection Active (Not a Fault)

Display shows 'ICE' or a cold symbol; pumps may run automatically.

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Possible Causes

Water temperature near freezing; ambient temperature very low; freeze protection logic running pumps and heater.

How to Fix / Troubleshooting

Note: ICE is a protective mode to prevent freezing damage.

  • 1. Allow freeze protection to operate:
    • Do not shut off power in freezing conditions; the spa uses pumps and a heater to prevent ice.
  • 2. Verify cover and insulation:
    • Ensure the spa cover is in good condition and properly sealed.
  • 3. Check water level:
    • Maintain proper water level so pumps do not draw air.
  • 4. Once temperatures rise:
    • ICE indication will clear automatically when water temperature is safely above freezing.
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Repair Difficulty

Very Easy 1/5
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