Caso Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ADD
Display shows ADD or water droplet icon; beeping; the unit will not start the ice cycle.
Water Reservoir Empty / Low Water Warning
E1
Ice maker stops and displays E1 shortly after power-on; unit may beep and fan does not start.
Cabinet Temperature Sensor (NTC) Fault
E10
E10 displayed; the unit may start but quickly aborts the cycle; the fan may run, but the compressor does not.
Compressor Start Failure / Overcurrent Detection
E11
E11 error; the fan runs, but ice production is extremely slow or absent; the unit may run continuously.
Low Refrigerant / Sealed System Performance Fault (Detected by Temperature Profile)
E12
E12 displayed; the unit may shut down unexpectedly; the control panel may be unresponsive or reset randomly.
Power Supply / Low Voltage Fault
E2
Display shows E2 and ice production stops; unit may still power on but compressor does not run normally.
Evaporator / Ice Tray Temperature Sensor Fault
E3
E3 error on display; ice basket remains empty; compressor may run briefly then stop.
Ambient Temperature Sensor Fault
E4
E4 displayed; ice-making cycle stops mid-way; ice shovel or tray may be stuck in one position.
Ice Tray / Ice Shovel Position Sensor or Motor Fault
E5
E5 error appears; compressor may not start or stops quickly; no ice is produced.
Compressor Overload / High Temperature Protection Fault
E6
E6 displayed; unit powers on, but neither compressor nor fan starts; no ice production.
Main Control Board Communication or Internal Fault
E7
E7 error; water pump does not run or runs intermittently; the ice-making cycle does not start.
Water Circulation Pump Fault
E8
E8 appears; the water tank is full, but the machine reports a water shortage and will not start ice production.
Water Level Sensor / Float Switch Fault
E9
E9 error; the ice basket is not full, but the machine indicates the ice bin is full and stops making ice.
Ice Bin Full Sensor Fault
FULL
Display shows FULL or ice bucket icon; the machine stops making ice even though the basket is not full.
False Ice Bin Full Detection
Symptom
Buttons on the control panel are unresponsive or require very hard pressing.
Keypad / Button Failure
Symptom
Condensation or water droplets forming heavily on the exterior surfaces of the ice maker.
Excessive External Condensation
Symptom
High-pitched squealing or buzzing noise from the rear of the ice maker.
Condenser Fan or Compressor Noise
Symptom
Ice cubes are fused together in large clumps in the basket.
Ice Clumping in Storage Bin
Symptom
Ice has an unpleasant taste or odor (plastic, chemical, or musty).
Contaminated Water Path / Odor Transfer
Symptom
Ice maker powers on but does not start the ice-making cycle when the Start button is pressed.
User Interface / Control Input Fault
Symptom
Ice melts quickly in the basket, and the interior feels warm between cycles.
Poor Ice Storage Temperature / Insulation or Fan Issue
Symptom
Loud grinding or rattling noise during the ice-making cycle.
Mechanical Noise from Ice Shovel or Fan Assembly
Symptom
The display is lit, but segments are missing or unreadable; buttons may still work.
Partial Display Failure
Symptom
The ice maker does not power on at all; no lights or display; it appears completely dead.
No Power / Dead Unit
Symptom
The ice maker leaks water onto the countertop or inside the cabinet.
Water Leak from Reservoir or Internal Tubing
Symptom
The ice maker produces ice, but the cubes are very small or hollow and melt quickly.
Insufficient Ice Cube Size / Poor Freeze Quality
Symptom
The ice maker produces very large cubes that stick together or jam the ice shovel.
Oversized Ice Cubes / Overfreezing
Symptom
The ice maker runs but produces no ice at all; water is present; the fan may run but the evaporator does not get cold.
Complete Loss of Cooling
Symptom
The ice maker vibrates excessively or moves on the countertop during operation.
Excessive Vibration / Poor Leveling
Symptom
The ice maker works only intermittently; it sometimes fails to start or stops randomly without a pattern.
Intermittent Electrical Connection
Symptom
The unit displays normal operation but produces significantly fewer batches of ice than specified.
Reduced Ice Production Capacity
Symptom
The unit frequently shuts off mid-cycle without any error code.
Thermal Overload / Overheating Protection
Symptom
The water pump runs loudly, but little or no water reaches the evaporator.
Restricted Water Flow to Evaporator
Symptom
Visible mold, slime, or heavy scale inside the water reservoir or on the evaporator.
Severe Internal Contamination
Symptom
Water remains in the ice-making tray and does not freeze or dump properly.
Ice Tray Dump / Cycle Fault
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ADD |
Display shows ADD or water droplet icon; beeping; the unit will not start the ice cycle.
|
Water Reservoir Empty / Low Water Warning | View Details |
| E1 |
Ice maker stops and displays E1 shortly after power-on; unit may beep and fan does not start.
|
Cabinet Temperature Sensor (NTC) Fault | View Details |
| E10 |
E10 displayed; the unit may start but quickly aborts the cycle; the fan may run, but the compressor does not.
|
Compressor Start Failure / Overcurrent Detection | View Details |
| E11 |
E11 error; the fan runs, but ice production is extremely slow or absent; the unit may run continuously.
|
Low Refrigerant / Sealed System Performance Fault (Detected by Temperature Profile) | View Details |
| E12 |
E12 displayed; the unit may shut down unexpectedly; the control panel may be unresponsive or reset randomly.
|
Power Supply / Low Voltage Fault | View Details |
| E2 |
Display shows E2 and ice production stops; unit may still power on but compressor does not run normally.
|
Evaporator / Ice Tray Temperature Sensor Fault | View Details |
| E3 |
E3 error on display; ice basket remains empty; compressor may run briefly then stop.
|
Ambient Temperature Sensor Fault | View Details |
| E4 |
E4 displayed; ice-making cycle stops mid-way; ice shovel or tray may be stuck in one position.
|
Ice Tray / Ice Shovel Position Sensor or Motor Fault | View Details |
| E5 |
E5 error appears; compressor may not start or stops quickly; no ice is produced.
|
Compressor Overload / High Temperature Protection Fault | View Details |
| E6 |
E6 displayed; unit powers on, but neither compressor nor fan starts; no ice production.
|
Main Control Board Communication or Internal Fault | View Details |
| E7 |
E7 error; water pump does not run or runs intermittently; the ice-making cycle does not start.
|
Water Circulation Pump Fault | View Details |
| E8 |
E8 appears; the water tank is full, but the machine reports a water shortage and will not start ice production.
|
Water Level Sensor / Float Switch Fault | View Details |
| E9 |
E9 error; the ice basket is not full, but the machine indicates the ice bin is full and stops making ice.
|
Ice Bin Full Sensor Fault | View Details |
| FULL |
Display shows FULL or ice bucket icon; the machine stops making ice even though the basket is not full.
|
False Ice Bin Full Detection | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard pressing.
|
Keypad / Button Failure | View Details |
| – |
Condensation or water droplets forming heavily on the exterior surfaces of the ice maker.
|
Excessive External Condensation | View Details |
| – |
High-pitched squealing or buzzing noise from the rear of the ice maker.
|
Condenser Fan or Compressor Noise | View Details |
| – |
Ice cubes are fused together in large clumps in the basket.
|
Ice Clumping in Storage Bin | View Details |
| – |
Ice has an unpleasant taste or odor (plastic, chemical, or musty).
|
Contaminated Water Path / Odor Transfer | View Details |
| – |
Ice maker powers on but does not start the ice-making cycle when the Start button is pressed.
|
User Interface / Control Input Fault | View Details |
| – |
Ice melts quickly in the basket, and the interior feels warm between cycles.
|
Poor Ice Storage Temperature / Insulation or Fan Issue | View Details |
| – |
Loud grinding or rattling noise during the ice-making cycle.
|
Mechanical Noise from Ice Shovel or Fan Assembly | View Details |
| – |
The display is lit, but segments are missing or unreadable; buttons may still work.
|
Partial Display Failure | View Details |
| – |
The ice maker does not power on at all; no lights or display; it appears completely dead.
|
No Power / Dead Unit | View Details |
| – |
The ice maker leaks water onto the countertop or inside the cabinet.
|
Water Leak from Reservoir or Internal Tubing | View Details |
| – |
The ice maker produces ice, but the cubes are very small or hollow and melt quickly.
|
Insufficient Ice Cube Size / Poor Freeze Quality | View Details |
| – |
The ice maker produces very large cubes that stick together or jam the ice shovel.
|
Oversized Ice Cubes / Overfreezing | View Details |
| – |
The ice maker runs but produces no ice at all; water is present; the fan may run but the evaporator does not get cold.
|
Complete Loss of Cooling | View Details |
| – |
The ice maker vibrates excessively or moves on the countertop during operation.
|
Excessive Vibration / Poor Leveling | View Details |
| – |
The ice maker works only intermittently; it sometimes fails to start or stops randomly without a pattern.
|
Intermittent Electrical Connection | View Details |
| – |
The unit displays normal operation but produces significantly fewer batches of ice than specified.
|
Reduced Ice Production Capacity | View Details |
| – |
The unit frequently shuts off mid-cycle without any error code.
|
Thermal Overload / Overheating Protection | View Details |
| – |
The water pump runs loudly, but little or no water reaches the evaporator.
|
Restricted Water Flow to Evaporator | View Details |
| – |
Visible mold, slime, or heavy scale inside the water reservoir or on the evaporator.
|
Severe Internal Contamination | View Details |
| – |
Water remains in the ice-making tray and does not freeze or dump properly.
|
Ice Tray Dump / Cycle Fault | View Details |
No matching codes found
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