Water appears inside the ice storage bin area or under the ice basket, causing ice to melt quickly.

Safety first: Unplug the unit before removing internal parts.

Steps to correct internal water issues:

• Remove ice basket: Take out the basket and mop up any standing water with a towel.
• Inspect water distribution tray: Above the evaporator, locate the tray that distributes water over the freezing grid. Ensure it is level and properly clipped into place.
• Clear drain holes: Check for food particles, scale, or ice blocking the small drain holes or channels. Use a soft brush or toothpick to clear them.
• Defrost ice buildup: If ice is bridging between the evaporator and tray, leave the unit unplugged with the lid open until all ice melts. Dry thoroughly before restarting.
• Monitor for recurrence: If water continues to collect, inspect for cracks in the tray and replace the water distribution tray if damaged.