De Dietrich

De Dietrich Ice Makers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
The ice maker will not power on, the display is dark, and there are no interior lights or sounds.
Main Power Supply or Control Board Failure
E02
The ice maker powers on, but the compressor and fan do not start, and the unit stays at room temperature.
Compressor Start Circuit or Relay Failure
E03
The ice maker runs but does not produce ice, and the evaporator plate does not frost.
Refrigeration System Undercharge or Blockage
E04
Ice maker stops mid-cycle and displays E04; the ice plate is heavily frosted or iced over.
Defrost or Harvest Heater Failure
E05
E05 displayed, ice production stops, water does not enter the ice maker.
Water Inlet Valve or Water Supply Failure
E06
E06 displayed, ice maker overfills with water, or water spills into the bin.
Water Level Sensing or Fill Control Failure
E07
E07 displayed, ice maker stops, and the interior fan does not run.
Evaporator Fan Motor Failure
E08
E08 displayed, ice cubes are very small or thin, and production is slow.
Insufficient Water Flow to Evaporator
E09
E09 displayed, ice maker stops, and the bin is full of ice.
Ice Bin Full Sensor or Infrared Beam Fault
E10
E10 displayed, ice maker stops shortly after starting; the compressor runs briefly, then shuts off.
High Temperature or Overheat Protection Trip
E11
E11 displayed, ice maker does not start the ice cycle, and beeps repeatedly at startup.
Door or Access Panel Switch Fault
E12
E12 displayed, ice maker runs but ice is wet, slushy, or melts quickly in the bin.
Bin Temperature Control or Insulation Fault
E13
E13 displayed, ice maker stops, and water remains in the sump or reservoir.
Drain Pump or Gravity Drain Obstruction
E14
E14 displayed; ice maker cycles, but ice cubes are irregularly shaped or fused together.
Harvest Cycle Timing or Evaporator Plate Temperature Sensor Fault
E15
E15 displayed; unit beeps and will not start; internal self-test fails.
Main Control Board Communication or Firmware Fault
E16
E16 displayed; ice maker is noisy and then stops; fan or pump noise is abnormal.
Circulation Pump or Internal Fan Failure
E17
E17 displayed; ice maker stops, and water remains on the evaporator plate without freezing.
Evaporator Plate Temperature Sensor or Compressor Control Fault
E18
E18 displayed; ice maker stops, and the display shows a water-related warning, but the water supply is present.
Water Flow Meter or Water Presence Sensor Fault
E19
E19 displayed; ice maker runs but produces hollow or brittle ice cubes.
Freeze Cycle Imbalance or Over-Harvest
E20
E20 displayed; ice maker stops, and an internal alarm sounds continuously.
General System Fault / Multiple Sensor Error
Symptom
Excessive frost buildup inside the ice compartment and on the door.
Air Infiltration or Defrost Failure
Symptom
Ice appears cloudy or white instead of clear.
Entrained Air or Mineral Content in Water
Symptom
Ice cubes are too large, stick together, or block the bin chute.
Overfilling or Overfreezing of Ice
Symptom
Ice cubes are too small, thin, or only form at the edges of the plate.
Low Water Level or Poor Water Distribution
Symptom
Ice has a bad taste or odor, even though the water supply tastes fine.
Contamination or Biofilm in Ice Maker Water Path
Symptom
Ice maker does not turn on at all; no lights or display, but the outlet has power.
Internal Fuse or Power Filter Failure
Symptom
Ice maker is leaking water onto the floor from underneath the cabinet.
Drain System Leak or Overflow
Symptom
Ice maker produces no ice, but the interior is cold and frost is present.
Harvest Mechanism or Ice Release Failure
Symptom
Ice maker runs continuously but produces no ice; the interior feels only slightly cool.
Partial Refrigerant Loss or Weak Compressor
Symptom
Ice maker runs, but ice output is very low compared to normal.
Reduced Production Capacity
Symptom
Ice maker starts, then shuts off after a few minutes without making ice.
Overheat or Safety Cut-Out Activation
Symptom
Ice maker very noisy during operation, with rattling or vibrating sounds.
Cabinet Vibration or Loose Components
Symptom
Ice maker will not start a cycle unless the unit is tapped or shaken.
Sticking Relay or Intermittent Electrical Connection
Symptom
Loud grinding or buzzing noise from the water area, especially during ice making.
Circulation Pump Obstruction or Failure
Symptom
The display works, but buttons do not respond or respond intermittently.
Keypad or User Interface Failure
Symptom
The door does not close properly or pops open, causing frost and poor ice quality.
Door Alignment or Gasket Failure
Symptom
The ice bin overflows with ice and does not stop producing.
Bin Full Sensor Not Detecting Ice Level
Symptom
The ice maker cabinet feels hot to the touch on the sides or top.
Poor Heat Rejection or Ventilation
Symptom
The ice maker trips the household circuit breaker when starting.
Electrical Short or Overcurrent
Symptom
The interior light does not turn on when the door is opened, but the ice maker otherwise works.
Door Switch or Light Circuit Fault
Symptom
Water leaking inside the ice compartment, pooling under the ice bin.
Internal Drain Channel Blockage
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