Hoover Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Ice maker will not power on; the display shows E1 shortly after plugging in.
Main Control Board Communication Fault
E10
E10 error appears; the unit stops and may show a low water symbol even when the reservoir is full.
Water Pump / Circulation Fault
E11
E11 error appears; fan noise stops, and the cabinet becomes very hot around the condenser area.
Condenser Fan Motor Fault
E12
E12 error appears; the unit powers on, but buttons do not respond or respond erratically.
User Interface / Keypad Fault
E13
E13 error appears; the unit shuts down due to an over-temperature condition inside the cabinet.
Overheat Protection / High Temperature Fault
E14
E14 error: The unit indicates a drain problem and may have standing water in the base.
Drain Pump / Gravity Drain Fault
E15
E15 error: The unit detects an internal leak or water in the base pan and stops.
Leak Detection / Float Switch Activated
E16
E16 error: The unit reports a sensor calibration or configuration fault after power loss.
Configuration / EEPROM Error on Control Board
E2
The display shows E2, and ice production stops shortly after starting a cycle.
Evaporator Temperature Sensor (NTC) Fault
E3
E3 error is displayed; the unit runs briefly then shuts down without making ice.
Ambient / Cabinet Temperature Sensor Fault
E4
E4 error appears, and the ice maker stops mid-cycle, often during harvest.
Water Level Sensor / Float Switch Fault
E5
E5 error code appears; the unit fills with water but does not freeze properly.
Compressor or Refrigeration System Fault
E6
E6 error appears; the ice maker stops and may beep continuously.
Ice Full Sensor / Bin Sensor Fault
E7
E7 error appears; the unit may stop during harvest, and ice drops irregularly.
Harvest Motor / Ice Ejector Motor Fault
E8
E8 error appears; the unit fills and freezes but cannot release ice from the evaporator plate.
Defrost / Hot Gas Valve Fault During Harvest
E9
E9 error appears; the unit beeps and stops, and water does not enter the ice maker.
Water Inlet Valve / Fill Fault
Symptom
Buttons are hard to press or stick, sometimes not registering
Mechanical Keypad Wear
Symptom
Display is blank but compressor and fans run
Display / UI Power Loss
Symptom
Evaporator plate or ice tray heavily scaled with white mineral deposits
Lime Scale Buildup
Symptom
Frost or ice buildup on evaporator plate is uneven or only on one side
Partial Refrigerant Restriction / Low Charge
Symptom
Ice appears cloudy or white instead of clear
Air / Mineral Content in Ice
Symptom
Ice cubes are too large and may clump together in the bin.
Overfill / Excessive Water Level
Symptom
Ice cubes are too small or hollow.
Insufficient Fill / Water Flow Issue
Symptom
Ice has a bad taste or odor
Contaminated Water Path / Biofilm
Symptom
Ice maker is very noisy during operation (rattling, buzzing, or grinding)
Excessive Operational Noise
Symptom
Ice maker vibrates excessively or moves on the counter/floor
Vibration / Installation Fault
Symptom
Ice maker will not start a cycle when turned on
Start Inhibit / Safety Interlock
Symptom
Ice melts quickly or bin temperature seems too warm
Poor Ice Storage / Insulation Issue
Symptom
Ice sticks to evaporator and does not drop cleanly, requiring manual removal
Poor Harvest / Release
Symptom
Loud knocking or banging noise when ice drops
Ice Harvest Impact Noise
Symptom
The ice maker does not turn on at all; there are no lights or display.
No Power / Supply Fault
Symptom
The ice maker is leaking water onto the floor.
External Water Leak
Symptom
The ice maker produces ice very slowly; production is much lower than normal.
Reduced Ice Production / Marginal Cooling
Symptom
The ice maker runs but produces no ice at all.
No Ice Production / Cooling Failure
Symptom
Unit is warm to the touch on sides or top and cabinet feels hot
Cabinet Overheating
Symptom
Unit runs continuously and does not enter standby even when bin is full
Bin Full Detection Failure
Symptom
Unit starts then shuts off after a few minutes without making ice
Short Cycling / Protection Trip
Symptom
Unit trips the household circuit breaker or RCD when starting
Electrical Short / Ground Fault
Symptom
Water pooling inside the ice bin or cabinet.
Internal Drainage Problem
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker will not power on; the display shows E1 shortly after plugging in.
|
Main Control Board Communication Fault | View Details |
| E10 |
E10 error appears; the unit stops and may show a low water symbol even when the reservoir is full.
|
Water Pump / Circulation Fault | View Details |
| E11 |
E11 error appears; fan noise stops, and the cabinet becomes very hot around the condenser area.
|
Condenser Fan Motor Fault | View Details |
| E12 |
E12 error appears; the unit powers on, but buttons do not respond or respond erratically.
|
User Interface / Keypad Fault | View Details |
| E13 |
E13 error appears; the unit shuts down due to an over-temperature condition inside the cabinet.
|
Overheat Protection / High Temperature Fault | View Details |
| E14 |
E14 error: The unit indicates a drain problem and may have standing water in the base.
|
Drain Pump / Gravity Drain Fault | View Details |
| E15 |
E15 error: The unit detects an internal leak or water in the base pan and stops.
|
Leak Detection / Float Switch Activated | View Details |
| E16 |
E16 error: The unit reports a sensor calibration or configuration fault after power loss.
|
Configuration / EEPROM Error on Control Board | View Details |
| E2 |
The display shows E2, and ice production stops shortly after starting a cycle.
|
Evaporator Temperature Sensor (NTC) Fault | View Details |
| E3 |
E3 error is displayed; the unit runs briefly then shuts down without making ice.
|
Ambient / Cabinet Temperature Sensor Fault | View Details |
| E4 |
E4 error appears, and the ice maker stops mid-cycle, often during harvest.
|
Water Level Sensor / Float Switch Fault | View Details |
| E5 |
E5 error code appears; the unit fills with water but does not freeze properly.
|
Compressor or Refrigeration System Fault | View Details |
| E6 |
E6 error appears; the ice maker stops and may beep continuously.
|
Ice Full Sensor / Bin Sensor Fault | View Details |
| E7 |
E7 error appears; the unit may stop during harvest, and ice drops irregularly.
|
Harvest Motor / Ice Ejector Motor Fault | View Details |
| E8 |
E8 error appears; the unit fills and freezes but cannot release ice from the evaporator plate.
|
Defrost / Hot Gas Valve Fault During Harvest | View Details |
| E9 |
E9 error appears; the unit beeps and stops, and water does not enter the ice maker.
|
Water Inlet Valve / Fill Fault | View Details |
| – |
Buttons are hard to press or stick, sometimes not registering
|
Mechanical Keypad Wear | View Details |
| – |
Display is blank but compressor and fans run
|
Display / UI Power Loss | View Details |
| – |
Evaporator plate or ice tray heavily scaled with white mineral deposits
|
Lime Scale Buildup | View Details |
| – |
Frost or ice buildup on evaporator plate is uneven or only on one side
|
Partial Refrigerant Restriction / Low Charge | View Details |
| – |
Ice appears cloudy or white instead of clear
|
Air / Mineral Content in Ice | View Details |
| – |
Ice cubes are too large and may clump together in the bin.
|
Overfill / Excessive Water Level | View Details |
| – |
Ice cubes are too small or hollow.
|
Insufficient Fill / Water Flow Issue | View Details |
| – |
Ice has a bad taste or odor
|
Contaminated Water Path / Biofilm | View Details |
| – |
Ice maker is very noisy during operation (rattling, buzzing, or grinding)
|
Excessive Operational Noise | View Details |
| – |
Ice maker vibrates excessively or moves on the counter/floor
|
Vibration / Installation Fault | View Details |
| – |
Ice maker will not start a cycle when turned on
|
Start Inhibit / Safety Interlock | View Details |
| – |
Ice melts quickly or bin temperature seems too warm
|
Poor Ice Storage / Insulation Issue | View Details |
| – |
Ice sticks to evaporator and does not drop cleanly, requiring manual removal
|
Poor Harvest / Release | View Details |
| – |
Loud knocking or banging noise when ice drops
|
Ice Harvest Impact Noise | View Details |
| – |
The ice maker does not turn on at all; there are no lights or display.
|
No Power / Supply Fault | View Details |
| – |
The ice maker is leaking water onto the floor.
|
External Water Leak | View Details |
| – |
The ice maker produces ice very slowly; production is much lower than normal.
|
Reduced Ice Production / Marginal Cooling | View Details |
| – |
The ice maker runs but produces no ice at all.
|
No Ice Production / Cooling Failure | View Details |
| – |
Unit is warm to the touch on sides or top and cabinet feels hot
|
Cabinet Overheating | View Details |
| – |
Unit runs continuously and does not enter standby even when bin is full
|
Bin Full Detection Failure | View Details |
| – |
Unit starts then shuts off after a few minutes without making ice
|
Short Cycling / Protection Trip | View Details |
| – |
Unit trips the household circuit breaker or RCD when starting
|
Electrical Short / Ground Fault | View Details |
| – |
Water pooling inside the ice bin or cabinet.
|
Internal Drainage Problem | View Details |
No matching codes found
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