Princess Contaminated Water Path or New-Plastic Odor

Ice has an unpleasant taste or odor (plastic, chemical, or musty).

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Possible Causes

Residue from manufacturing in a new unit, stagnant water in the reservoir, mold or biofilm in the reservoir or hoses, or the use of unfiltered or heavily chlorinated water.

How to Fix / Troubleshooting

Safety: Disconnect power before deep cleaning. Use only food-safe cleaners.

Steps:

  • 1. Discard old ice: Throw away all existing ice and drain the reservoir.
  • 2. Clean reservoir and basket: Wash with warm water and mild dish soap, then rinse thoroughly.
  • 3. Run cleaning cycle: Use a descaling/cleaning solution approved by Princess (or vinegar if allowed) and run a full cleaning program.
  • 4. Rinse multiple times: After cleaning, run at least 2–3 full ice cycles with fresh water and discard the ice to flush any remaining taste.
  • 5. Use better water: Use filtered, odor-free water for future ice making.
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Repair Difficulty

Very Easy 1/5
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