Water appears inside the ice storage basket, causing ice to melt quickly.

Safety: Turn off and unplug the unit before removing internal parts.

Steps:

• 1. Empty and dry basket: Remove all ice and wipe the basket dry.
• 2. Check basket seating: Ensure the basket is correctly positioned so that meltwater drains back into the reservoir, not into the basket.
• 3. Clean drain channels: Locate the small channels or holes that return meltwater to the reservoir and clear any blockages with a soft brush or pipe cleaner.
• 4. Reduce ambient heat: Move the unit away from heat sources to reduce excessive condensation.