Scotsman
Scotsman Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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b
The unit will not run, the control shows a lowercase 'b', and ice production is stopped.
Bin Full or Bin Thermostat Satisfied
b1
Display shows 'b1' and the unit cycles off prematurely.
Bin Thermostat Calibration or Early Satisfy
bE
Display shows 'bE' and the machine stops making ice.
Bin Thermostat or Bin Sensor Error
bF
The display shows 'bF', and the ice maker will not start a new harvest cycle.
Bin Full Switch Fault
d1
Display shows 'd1' and the unit does not start the ice making cycle.
Door or Curtain Open / Ice Level Sensor Blocked
d2
Display shows 'd2' and the unit stops mid-cycle.
Door Open During Cycle
dE
Display shows 'dE' and the machine will not run.
Door Switch or Curtain Error
E1
Display shows 'E1' and the ice maker shuts down.
Freeze Cycle Timeout
E10
Display shows 'E10' and unit locks out
Multiple Consecutive Cycle Faults / Lockout
E11
Display shows 'E11' and machine will not start
Evaporator Thermistor Open Circuit
E12
Display shows 'E12' and unit shuts down
Evaporator Thermistor Short Circuit
E13
Display shows 'E13' and ice production stops
Discharge Temperature Sensor Fault
E2
Display shows 'E2' and the unit stops making ice.
Harvest Cycle Timeout
E20
Display shows 'E20' and unit will not start
Control Board Communication or Internal Fault
E3
Display shows 'E3' and the machine shuts down shortly after starting.
Short Freeze Cycle / Premature Freeze Termination
E4
Display shows 'E4' and the unit will not start or stops quickly.
Short Harvest Cycle / Premature Harvest Termination
E5
Display shows 'E5' and ice production stops.
High Discharge Temperature or Refrigeration System Overheat
E6
Display shows 'E6' and unit will not run
Low Suction Pressure or Freeze-Up Protection
E7
Display shows 'E7' and ice maker shuts down
High Pressure Switch Open
E8
Display shows 'E8' and unit will not start
Low Water Safety or Water System Fault
E9
Display shows 'E9' and ice production stops
Water System Overflow or Drain Fault
Symptom
Circulation pump is very loud or not moving water properly.
Water Circulation Pump Failure
Symptom
Ice appears cloudy or white instead of clear.
Cloudy Ice Formation
Symptom
Ice cubes are too large or bridge together in slabs.
Thick Ice / Overfreeze
Symptom
Ice cubes are too small, thin, or hollow.
Thin Ice Formation
Symptom
Ice has a bad taste or odor.
Contaminated Ice / Water Quality Issue
Symptom
Ice is soft, wet, or melts quickly in the bin.
Soft Ice / Poor Harvest Quality
Symptom
Ice maker will not power on at all, no lights or display
No Power / Main Power Circuit Failure
Symptom
Loud banging or knocking noise during harvest.
Harvest Mechanism Impact Noise
Symptom
The compressor tries to start but hums and then clicks off; there is no ice production.
Compressor Start Failure
Symptom
The unit leaks water onto the floor from underneath.
External Water Leak
Symptom
The unit makes ice, but production is very low compared to its rating.
Reduced Ice Production
Symptom
The unit runs but makes no ice at all; the evaporator does not get cold.
No Cooling / Refrigeration System Failure
Symptom
Unit displays lights, but buttons do not respond or settings cannot be changed.
User Interface / Keypad Failure
Symptom
Unit does not fill with water, but has power.
No Water Fill
Symptom
Unit freezes up with heavy ice on the evaporator and tubing.
Evaporator Freeze-Up
Symptom
Unit has a burning smell or electrical odor during operation.
Overheating Electrical Component
Symptom
Unit has power but will not start ice making; status light is on, but there is no compressor or fan operation.
Control Not Calling for Cooling / Safety Interlock Active
Symptom
Unit is very noisy during operation (rattling, buzzing, or grinding).
Excessive Operational Noise
Symptom
Unit overfills with water; reservoir or bin floods.
Water Overfill
Symptom
Unit runs continuously and does not shut off even when the bin is full.
Bin Control Failure
Symptom
Unit short cycles, turning on and off frequently.
Short Cycling
Symptom
Unit trips the circuit breaker or GFCI when it starts.
Electrical Short or Ground Fault
Symptom
Unit vibrates excessively or 'walks' on the floor.
Excessive Vibration
Symptom
Water leaking inside the bin, causing ice to clump.
Internal Water Leak into Bin
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| b |
The unit will not run, the control shows a lowercase 'b', and ice production is stopped.
|
Bin Full or Bin Thermostat Satisfied | View Details |
| b1 |
Display shows 'b1' and the unit cycles off prematurely.
|
Bin Thermostat Calibration or Early Satisfy | View Details |
| bE |
Display shows 'bE' and the machine stops making ice.
|
Bin Thermostat or Bin Sensor Error | View Details |
| bF |
The display shows 'bF', and the ice maker will not start a new harvest cycle.
|
Bin Full Switch Fault | View Details |
| d1 |
Display shows 'd1' and the unit does not start the ice making cycle.
|
Door or Curtain Open / Ice Level Sensor Blocked | View Details |
| d2 |
Display shows 'd2' and the unit stops mid-cycle.
|
Door Open During Cycle | View Details |
| dE |
Display shows 'dE' and the machine will not run.
|
Door Switch or Curtain Error | View Details |
| E1 |
Display shows 'E1' and the ice maker shuts down.
|
Freeze Cycle Timeout | View Details |
| E10 |
Display shows 'E10' and unit locks out
|
Multiple Consecutive Cycle Faults / Lockout | View Details |
| E11 |
Display shows 'E11' and machine will not start
|
Evaporator Thermistor Open Circuit | View Details |
| E12 |
Display shows 'E12' and unit shuts down
|
Evaporator Thermistor Short Circuit | View Details |
| E13 |
Display shows 'E13' and ice production stops
|
Discharge Temperature Sensor Fault | View Details |
| E2 |
Display shows 'E2' and the unit stops making ice.
|
Harvest Cycle Timeout | View Details |
| E20 |
Display shows 'E20' and unit will not start
|
Control Board Communication or Internal Fault | View Details |
| E3 |
Display shows 'E3' and the machine shuts down shortly after starting.
|
Short Freeze Cycle / Premature Freeze Termination | View Details |
| E4 |
Display shows 'E4' and the unit will not start or stops quickly.
|
Short Harvest Cycle / Premature Harvest Termination | View Details |
| E5 |
Display shows 'E5' and ice production stops.
|
High Discharge Temperature or Refrigeration System Overheat | View Details |
| E6 |
Display shows 'E6' and unit will not run
|
Low Suction Pressure or Freeze-Up Protection | View Details |
| E7 |
Display shows 'E7' and ice maker shuts down
|
High Pressure Switch Open | View Details |
| E8 |
Display shows 'E8' and unit will not start
|
Low Water Safety or Water System Fault | View Details |
| E9 |
Display shows 'E9' and ice production stops
|
Water System Overflow or Drain Fault | View Details |
| – |
Circulation pump is very loud or not moving water properly.
|
Water Circulation Pump Failure | View Details |
| – |
Ice appears cloudy or white instead of clear.
|
Cloudy Ice Formation | View Details |
| – |
Ice cubes are too large or bridge together in slabs.
|
Thick Ice / Overfreeze | View Details |
| – |
Ice cubes are too small, thin, or hollow.
|
Thin Ice Formation | View Details |
| – |
Ice has a bad taste or odor.
|
Contaminated Ice / Water Quality Issue | View Details |
| – |
Ice is soft, wet, or melts quickly in the bin.
|
Soft Ice / Poor Harvest Quality | View Details |
| – |
Ice maker will not power on at all, no lights or display
|
No Power / Main Power Circuit Failure | View Details |
| – |
Loud banging or knocking noise during harvest.
|
Harvest Mechanism Impact Noise | View Details |
| – |
The compressor tries to start but hums and then clicks off; there is no ice production.
|
Compressor Start Failure | View Details |
| – |
The unit leaks water onto the floor from underneath.
|
External Water Leak | View Details |
| – |
The unit makes ice, but production is very low compared to its rating.
|
Reduced Ice Production | View Details |
| – |
The unit runs but makes no ice at all; the evaporator does not get cold.
|
No Cooling / Refrigeration System Failure | View Details |
| – |
Unit displays lights, but buttons do not respond or settings cannot be changed.
|
User Interface / Keypad Failure | View Details |
| – |
Unit does not fill with water, but has power.
|
No Water Fill | View Details |
| – |
Unit freezes up with heavy ice on the evaporator and tubing.
|
Evaporator Freeze-Up | View Details |
| – |
Unit has a burning smell or electrical odor during operation.
|
Overheating Electrical Component | View Details |
| – |
Unit has power but will not start ice making; status light is on, but there is no compressor or fan operation.
|
Control Not Calling for Cooling / Safety Interlock Active | View Details |
| – |
Unit is very noisy during operation (rattling, buzzing, or grinding).
|
Excessive Operational Noise | View Details |
| – |
Unit overfills with water; reservoir or bin floods.
|
Water Overfill | View Details |
| – |
Unit runs continuously and does not shut off even when the bin is full.
|
Bin Control Failure | View Details |
| – |
Unit short cycles, turning on and off frequently.
|
Short Cycling | View Details |
| – |
Unit trips the circuit breaker or GFCI when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Unit vibrates excessively or 'walks' on the floor.
|
Excessive Vibration | View Details |
| – |
Water leaking inside the bin, causing ice to clump.
|
Internal Water Leak into Bin | View Details |
No matching codes found
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