Silonn
Silonn Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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ADD WATER
The display shows “ADD WATER” and the unit beeps; ice making stops even though the reservoir may appear to have some water.
Low Water Condition / Water Level Detection
E1
Ice maker stops and displays E1 shortly after power-on; the unit may not start the ice cycle.
Ambient Temperature Sensor Failure
E2
The display shows E2 and ice making stops; the ice shovel or tray may be stuck mid-cycle.
Ice Shovel / Motor Position Error
E3
E3 appears on the display; the ice basket may overfill or ice level detection seems incorrect.
Ice Full Sensor / Infrared Sensor Error
E4
E4 error on the display; the unit may stop mid-cycle and not release ice properly.
Evaporator Temperature Sensor / Defrost Position Error
E5
E5 displayed; the unit may not start cooling or may shut down shortly after starting.
Compressor Overload / High Temperature Protection
E6
E6 appears and the unit stops making ice; water may not circulate over the evaporator.
Water Pump Failure / Circulation Error
E7
E7 error code; the unit may not detect the water level correctly, sometimes overfilling or stopping with water in the tank.
Water Level Sensor / Float Switch Error
E8
E8 displayed; ice size is inconsistent or the unit stops with ice stuck on the evaporator.
Ice Thickness / Harvest Time Error
ICE FULL
The display shows “ICE FULL” and the unit stops making ice even when the basket is not full.
False Ice Bin Full Detection
Symptom
Condenser fan does not run; the cabinet becomes very hot during operation.
Condenser Fan Motor Failure
Symptom
Ice maker cycles, but ice sticks to the evaporator and does not drop into the basket.
Poor Ice Release / Harvest Failure
Symptom
Ice maker does not power on at all; no lights or display when plugged in.
No Power / Dead Control Board
Symptom
Ice maker interior frosts heavily; ice builds up on walls and components.
Excessive Frost / Humidity Ingress
Symptom
Ice maker produces cloudy ice or white flakes in the ice.
High Mineral Content / Scale Shedding
Symptom
Ice maker produces ice with a bad taste or odor.
Contaminated Water Path / Biofilm Buildup
Symptom
Ice maker produces ice, but cubes are very small or hollow.
Insufficient Ice Formation / Thin Ice
Symptom
Ice maker produces very large, fused, or misshapen ice that sticks together.
Overfreezing / Excessive Ice Thickness
Symptom
Ice maker runs but produces no ice; the evaporator does not get cold.
No Cooling / Sealed System Failure
Symptom
Ice production is much slower than normal; it takes a long time to fill the basket.
Reduced Ice Production Rate
Symptom
The display is blank or segments are missing, but the unit still runs.
Display Module / LED Segment Failure
Symptom
The display works, but buttons do not respond or respond intermittently.
Keypad / User Interface Failure
Symptom
The ice maker continues to run and attempt to make ice even when the basket is clearly full.
Ice Full Detection Not Working
Symptom
The ice maker runs for a short time, then shuts off with no error; it must be restarted manually.
Overheat / Internal Thermal Protection Trip
Symptom
The ice maker will not drain; water remains in the reservoir even when the drain plug is open.
Drain Blockage / Plug Failure
Symptom
The unit emits a burning smell or visible smoke during operation.
Electrical Overheating / Component Burnout
Symptom
The unit vibrates excessively or moves on the countertop during operation.
Excessive Vibration / Mechanical Imbalance
Symptom
The water pump is very loud or makes grinding noises during operation.
Water Pump Mechanical Wear / Cavitation
Symptom
Unit displays 'ADD WATER' even though the reservoir is full; intermittent or constant.
False Low Water Indication
Symptom
Unit frequently shuts off with 'ICE FULL' even though ice is not blocking the sensor; intermittent operation.
Intermittent Ice Level Detection Fault
Symptom
Unit is very noisy during operation; rattling, buzzing, or grinding sounds.
Excessive Operational Noise
Symptom
Unit powers on but does not start ice making; fans and compressor do not run.
Control Logic / Start Circuit Failure
Symptom
Unit trips the household breaker or GFCI when plugged in or when starting a cycle.
Electrical Short / Ground Fault
Symptom
Water leaking from the bottom or sides of the Silonn ice maker onto the counter.
External Water Leak
Symptom
Water leaking inside the unit; the ice basket is flooded or water drips into finished ice.
Internal Water Overflow / Distributor Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| ADD WATER |
The display shows “ADD WATER” and the unit beeps; ice making stops even though the reservoir may appear to have some water.
|
Low Water Condition / Water Level Detection | View Details |
| E1 |
Ice maker stops and displays E1 shortly after power-on; the unit may not start the ice cycle.
|
Ambient Temperature Sensor Failure | View Details |
| E2 |
The display shows E2 and ice making stops; the ice shovel or tray may be stuck mid-cycle.
|
Ice Shovel / Motor Position Error | View Details |
| E3 |
E3 appears on the display; the ice basket may overfill or ice level detection seems incorrect.
|
Ice Full Sensor / Infrared Sensor Error | View Details |
| E4 |
E4 error on the display; the unit may stop mid-cycle and not release ice properly.
|
Evaporator Temperature Sensor / Defrost Position Error | View Details |
| E5 |
E5 displayed; the unit may not start cooling or may shut down shortly after starting.
|
Compressor Overload / High Temperature Protection | View Details |
| E6 |
E6 appears and the unit stops making ice; water may not circulate over the evaporator.
|
Water Pump Failure / Circulation Error | View Details |
| E7 |
E7 error code; the unit may not detect the water level correctly, sometimes overfilling or stopping with water in the tank.
|
Water Level Sensor / Float Switch Error | View Details |
| E8 |
E8 displayed; ice size is inconsistent or the unit stops with ice stuck on the evaporator.
|
Ice Thickness / Harvest Time Error | View Details |
| ICE FULL |
The display shows “ICE FULL” and the unit stops making ice even when the basket is not full.
|
False Ice Bin Full Detection | View Details |
| – |
Condenser fan does not run; the cabinet becomes very hot during operation.
|
Condenser Fan Motor Failure | View Details |
| – |
Ice maker cycles, but ice sticks to the evaporator and does not drop into the basket.
|
Poor Ice Release / Harvest Failure | View Details |
| – |
Ice maker does not power on at all; no lights or display when plugged in.
|
No Power / Dead Control Board | View Details |
| – |
Ice maker interior frosts heavily; ice builds up on walls and components.
|
Excessive Frost / Humidity Ingress | View Details |
| – |
Ice maker produces cloudy ice or white flakes in the ice.
|
High Mineral Content / Scale Shedding | View Details |
| – |
Ice maker produces ice with a bad taste or odor.
|
Contaminated Water Path / Biofilm Buildup | View Details |
| – |
Ice maker produces ice, but cubes are very small or hollow.
|
Insufficient Ice Formation / Thin Ice | View Details |
| – |
Ice maker produces very large, fused, or misshapen ice that sticks together.
|
Overfreezing / Excessive Ice Thickness | View Details |
| – |
Ice maker runs but produces no ice; the evaporator does not get cold.
|
No Cooling / Sealed System Failure | View Details |
| – |
Ice production is much slower than normal; it takes a long time to fill the basket.
|
Reduced Ice Production Rate | View Details |
| – |
The display is blank or segments are missing, but the unit still runs.
|
Display Module / LED Segment Failure | View Details |
| – |
The display works, but buttons do not respond or respond intermittently.
|
Keypad / User Interface Failure | View Details |
| – |
The ice maker continues to run and attempt to make ice even when the basket is clearly full.
|
Ice Full Detection Not Working | View Details |
| – |
The ice maker runs for a short time, then shuts off with no error; it must be restarted manually.
|
Overheat / Internal Thermal Protection Trip | View Details |
| – |
The ice maker will not drain; water remains in the reservoir even when the drain plug is open.
|
Drain Blockage / Plug Failure | View Details |
| – |
The unit emits a burning smell or visible smoke during operation.
|
Electrical Overheating / Component Burnout | View Details |
| – |
The unit vibrates excessively or moves on the countertop during operation.
|
Excessive Vibration / Mechanical Imbalance | View Details |
| – |
The water pump is very loud or makes grinding noises during operation.
|
Water Pump Mechanical Wear / Cavitation | View Details |
| – |
Unit displays 'ADD WATER' even though the reservoir is full; intermittent or constant.
|
False Low Water Indication | View Details |
| – |
Unit frequently shuts off with 'ICE FULL' even though ice is not blocking the sensor; intermittent operation.
|
Intermittent Ice Level Detection Fault | View Details |
| – |
Unit is very noisy during operation; rattling, buzzing, or grinding sounds.
|
Excessive Operational Noise | View Details |
| – |
Unit powers on but does not start ice making; fans and compressor do not run.
|
Control Logic / Start Circuit Failure | View Details |
| – |
Unit trips the household breaker or GFCI when plugged in or when starting a cycle.
|
Electrical Short / Ground Fault | View Details |
| – |
Water leaking from the bottom or sides of the Silonn ice maker onto the counter.
|
External Water Leak | View Details |
| – |
Water leaking inside the unit; the ice basket is flooded or water drips into finished ice.
|
Internal Water Overflow / Distributor Leak | View Details |
No matching codes found
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