Westinghouse Ice Makers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E1
Ice maker stops and displays E1; unit may power on but will not start an ice-making cycle.
Evaporator Temperature Sensor Failure
E10
E10 displayed; the unit may shut down shortly after starting, with no ice production.
High Temperature / Overheat Protection Fault
E11
E11 error; the display may show abnormal characters, and buttons may not respond correctly.
User Interface / Display Board Communication Fault
E12
E12 displayed; the unit may not drain meltwater or may overflow the internal sump.
Drain Pump / Gravity Drain Fault
E13
E13 error; the unit may continuously attempt to harvest or may stop with ice stuck on the evaporator.
Harvest Motor / Ice Ejector Fault
E14
E14 displayed; the unit may not recognize the water level correctly, causing overfill or no fill.
Water Level Sensor / Float Switch Fault
E15
E15 error; the unit may shut down with an internal leak or water present in the base pan.
Leak Detection / Overflow Sensor Fault
E16
E16 displayed; the unit may not respond to commands or may randomly reset.
Power Supply / Low Voltage Fault
E17
E17 error; the unit may indicate a door or panel open condition and refuse to run.
Door Switch / Service Panel Switch Fault
E18
E18 displayed; the unit may run, but ice cubes are malformed, hollow, or irregular in size.
Ice Mold Heater / Cube Release Fault (for tray-style Westinghouse ice makers)
E19
E19 error; the unit may produce ice, but the display indicates a communication or configuration fault.
Configuration / EEPROM Data Error
E2
E2 displayed; ice maker runs briefly then shuts down, often without forming ice.
Ambient / Cabinet Temperature Sensor Failure
E3
E3 error; ice maker may freeze water but fails to harvest ice or stops mid-cycle.
Ice Thickness Sensor / Probe Failure
E4
E4 displayed; unit may run continuously without forming ice or may shut down on protection.
Defrost / Evaporator Overfreeze Protection Fault
E5
E5 error; ice maker stops and may not fill with water or may abort early in the cycle.
Water Inlet Valve / Fill Fault
E6
E6 displayed; compressor may not start or may start briefly then shut off.
Compressor Start / Overload Protection Fault
E7
E7 error; ice maker may run but produce very little or no ice, often with long cycle times.
Low Refrigerant / Refrigeration System Performance Fault
E8
E8 displayed; water pump may not circulate, and ice may not form on the evaporator plate.
Circulation Pump Failure
E9
E9 error; the ice bin may be empty, but the unit will not start a new cycle.
Bin Full Sensor / Infrared Level Sensor Fault
Symptom
Ice cubes appear cloudy, white, or contain particles.
Water Quality / Mineral Content Issue
Symptom
Ice cubes clump together in the bin and do not dispense easily.
Ice Clumping / Bin Temperature Issue
Symptom
Ice has a bad taste or odor, even though cubes look clear.
Contaminated Water Path / Biofilm Buildup
Symptom
Ice maker freezes water, but ice will not release from the evaporator plate.
Harvest / Defrost Release Failure
Symptom
Ice maker frequently starts and stops; short cycling without completing a full freeze or harvest.
Control / Sensor Cycling Fault
Symptom
Ice maker overflows the bin with ice and does not stop production until manually turned off.
Bin Overfill / Level Control Failure
Symptom
Ice maker runs continuously and does not shut off even when the bin is full.
Bin Level Detection Failure
Symptom
Ice maker will not start a cycle; the display shows normal, but nothing happens when Start is pressed.
Start Inhibit / Safety Interlock Condition
Symptom
Loud grinding or squealing noises occur during ice harvest or cube ejection.
Harvest Mechanism Wear / Obstruction
Symptom
The ice maker does not power on at all; there are no lights or display, and the fan and compressor are silent.
No Power / Dead Unit
Symptom
The ice maker is very noisy; rattling, buzzing, or grinding sounds occur during operation.
Mechanical Noise / Vibration Fault
Symptom
The ice maker leaks water inside the bin or from the front of the cabinet.
Internal Water Leak / Overflow
Symptom
The ice maker makes ice, but the cubes are small, thin, or hollow.
Insufficient Water Fill / Flow Restriction
Symptom
The ice maker produces ice very slowly; the bin never fills, and cycles are much longer than normal.
Poor Cooling Performance
Symptom
The ice maker runs but produces no ice at all; the evaporator remains warm to the touch.
Compressor or Refrigeration System Failure
Symptom
The ice maker vibrates excessively or 'walks'/'moves' during operation.
Excessive Vibration / Poor Installation
Symptom
Unit displays lights, but buttons do not respond or respond intermittently.
Keypad / Touch Control Failure
Symptom
Water is leaking onto the floor from the back or underneath the ice maker.
External Drain or Inlet Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Ice maker stops and displays E1; unit may power on but will not start an ice-making cycle.
|
Evaporator Temperature Sensor Failure | View Details |
| E10 |
E10 displayed; the unit may shut down shortly after starting, with no ice production.
|
High Temperature / Overheat Protection Fault | View Details |
| E11 |
E11 error; the display may show abnormal characters, and buttons may not respond correctly.
|
User Interface / Display Board Communication Fault | View Details |
| E12 |
E12 displayed; the unit may not drain meltwater or may overflow the internal sump.
|
Drain Pump / Gravity Drain Fault | View Details |
| E13 |
E13 error; the unit may continuously attempt to harvest or may stop with ice stuck on the evaporator.
|
Harvest Motor / Ice Ejector Fault | View Details |
| E14 |
E14 displayed; the unit may not recognize the water level correctly, causing overfill or no fill.
|
Water Level Sensor / Float Switch Fault | View Details |
| E15 |
E15 error; the unit may shut down with an internal leak or water present in the base pan.
|
Leak Detection / Overflow Sensor Fault | View Details |
| E16 |
E16 displayed; the unit may not respond to commands or may randomly reset.
|
Power Supply / Low Voltage Fault | View Details |
| E17 |
E17 error; the unit may indicate a door or panel open condition and refuse to run.
|
Door Switch / Service Panel Switch Fault | View Details |
| E18 |
E18 displayed; the unit may run, but ice cubes are malformed, hollow, or irregular in size.
|
Ice Mold Heater / Cube Release Fault (for tray-style Westinghouse ice makers) | View Details |
| E19 |
E19 error; the unit may produce ice, but the display indicates a communication or configuration fault.
|
Configuration / EEPROM Data Error | View Details |
| E2 |
E2 displayed; ice maker runs briefly then shuts down, often without forming ice.
|
Ambient / Cabinet Temperature Sensor Failure | View Details |
| E3 |
E3 error; ice maker may freeze water but fails to harvest ice or stops mid-cycle.
|
Ice Thickness Sensor / Probe Failure | View Details |
| E4 |
E4 displayed; unit may run continuously without forming ice or may shut down on protection.
|
Defrost / Evaporator Overfreeze Protection Fault | View Details |
| E5 |
E5 error; ice maker stops and may not fill with water or may abort early in the cycle.
|
Water Inlet Valve / Fill Fault | View Details |
| E6 |
E6 displayed; compressor may not start or may start briefly then shut off.
|
Compressor Start / Overload Protection Fault | View Details |
| E7 |
E7 error; ice maker may run but produce very little or no ice, often with long cycle times.
|
Low Refrigerant / Refrigeration System Performance Fault | View Details |
| E8 |
E8 displayed; water pump may not circulate, and ice may not form on the evaporator plate.
|
Circulation Pump Failure | View Details |
| E9 |
E9 error; the ice bin may be empty, but the unit will not start a new cycle.
|
Bin Full Sensor / Infrared Level Sensor Fault | View Details |
| – |
Ice cubes appear cloudy, white, or contain particles.
|
Water Quality / Mineral Content Issue | View Details |
| – |
Ice cubes clump together in the bin and do not dispense easily.
|
Ice Clumping / Bin Temperature Issue | View Details |
| – |
Ice has a bad taste or odor, even though cubes look clear.
|
Contaminated Water Path / Biofilm Buildup | View Details |
| – |
Ice maker freezes water, but ice will not release from the evaporator plate.
|
Harvest / Defrost Release Failure | View Details |
| – |
Ice maker frequently starts and stops; short cycling without completing a full freeze or harvest.
|
Control / Sensor Cycling Fault | View Details |
| – |
Ice maker overflows the bin with ice and does not stop production until manually turned off.
|
Bin Overfill / Level Control Failure | View Details |
| – |
Ice maker runs continuously and does not shut off even when the bin is full.
|
Bin Level Detection Failure | View Details |
| – |
Ice maker will not start a cycle; the display shows normal, but nothing happens when Start is pressed.
|
Start Inhibit / Safety Interlock Condition | View Details |
| – |
Loud grinding or squealing noises occur during ice harvest or cube ejection.
|
Harvest Mechanism Wear / Obstruction | View Details |
| – |
The ice maker does not power on at all; there are no lights or display, and the fan and compressor are silent.
|
No Power / Dead Unit | View Details |
| – |
The ice maker is very noisy; rattling, buzzing, or grinding sounds occur during operation.
|
Mechanical Noise / Vibration Fault | View Details |
| – |
The ice maker leaks water inside the bin or from the front of the cabinet.
|
Internal Water Leak / Overflow | View Details |
| – |
The ice maker makes ice, but the cubes are small, thin, or hollow.
|
Insufficient Water Fill / Flow Restriction | View Details |
| – |
The ice maker produces ice very slowly; the bin never fills, and cycles are much longer than normal.
|
Poor Cooling Performance | View Details |
| – |
The ice maker runs but produces no ice at all; the evaporator remains warm to the touch.
|
Compressor or Refrigeration System Failure | View Details |
| – |
The ice maker vibrates excessively or 'walks'/'moves' during operation.
|
Excessive Vibration / Poor Installation | View Details |
| – |
Unit displays lights, but buttons do not respond or respond intermittently.
|
Keypad / Touch Control Failure | View Details |
| – |
Water is leaking onto the floor from the back or underneath the ice maker.
|
External Drain or Inlet Leak | View Details |
No matching codes found
Advertisements