AEG Turntable Drive Failure

The microwave plate (turntable) is not rotating, but the unit is still heating.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed turntable motor, Cracked turntable coupler, Worn roller ring, Obstruction under the turntable

Safety first: Unplug the microwave before accessing the underside.

Step 1 – Remove and clean: Remove the glass tray and roller ring. Clean all components and the cavity base. Remove any food debris or spills.
Step 2 – Inspect coupler: Check the plastic drive coupler for cracks or rounding. Replace if damaged.
Step 3 – Test motor: With the bottom cover removed, test the turntable motor for continuity. Replace the motor if open circuit or seized.
Step 4 – Reassemble: Refit the bottom cover, roller ring, and tray. Test rotation with a light load.

Medium 3/5

Turntable Motor

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