Gorenje Turntable Drive Failure

Microwave turntable does not rotate, but heating and other functions work.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stripped or broken turntable coupler, Failed turntable motor, Turntable support wheels jammed with debris, Loose wiring to the turntable motor

Safety: Unplug the microwave before accessing the underside or internal components.

Check glass tray and support: Remove the glass tray and roller ring. Clean them and the cavity floor. Ensure the roller ring moves freely.
Inspect coupler: Check the plastic coupler that fits onto the motor shaft for cracks or wear. Replace it if damaged.
Test motor (qualified persons): Access the turntable motor from the bottom of the unit. Measure its resistance; an open circuit indicates a failed motor. Replace it with a Gorenje-compatible turntable motor.
Reassemble and test: After replacement, reassemble the unit and test it with a light load on the tray.

Medium 3/5

Turntable Motor

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