Hansa Microwaves Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Microwave will not start; display shows E01 immediately after pressing START.
Door Interlock Circuit Fault
E02
Microwave stops heating shortly after starting and displays E02; the fan may continue to run.
Magnetron Overheat / Thermal Cutout Trip
E03
Microwave runs but does not heat; the display shows E03 after a few seconds.
High Voltage System Failure
E04
The microwave display shows E04 and the unit will not start; this sometimes appears after a power surge or outage.
Control Board Communication / EEPROM Error
E05
The microwave shows E05 and stops heating; grill or convection functions may still work on combi models.
Magnetron Current / Power Monitoring Error
E06
The microwave displays E06 and refuses to start; this is sometimes accompanied by unresponsive or erratic keypad behavior.
Keypad / Touch Control Panel Error
E07
The microwave shows E07 and stops; on combi models, this may occur only in convection or grill modes.
Cavity Temperature Sensor / NTC Fault
E08
The microwave displays E08 and will not start; this is often related to the cooling fan or airflow system.
Cooling Fan / Airflow Error
E09
The microwave shows E09 and stops; this may occur when using grill or convection functions.
Grill / Heater Overheat or Sensor Error
E10
The microwave displays E10 and does not start; this is often associated with built-in models with motorized vents or dampers.
Damper / Air Flap Motor Error
E11
The microwave shows E11 and beeps; the door appears closed but the unit will not start.
Door Latch / Mechanical Interlock Misalignment
E12
Microwave displays E12 and may shut down unexpectedly during operation.
Line Voltage / Power Supply Error
E13
Microwave shows E13; on some models, this appears when using sensor cooking or auto programs.
Humidity / Steam Sensor Error
E14
Microwave displays E14 and may not respond to some commands.
Clock / Timer Circuit Error
E15
Microwave shows E15 and stops; this may be associated with turntable or motorized components.
Turntable Motor / Rotation Error
E16
Microwave displays E16 and may shut down shortly after starting, especially on high power.
Internal Overtemperature / Cabinet Thermal Cutout
E17
Microwave shows E17 and beeps; some functions may still work intermittently.
Relay / Power Switching Error
E18
Microwave displays E18 and may not accept new settings; sometimes, this appears after keypad lock/child lock use.
Child Lock / Safety Lock Circuit Error
E19
Microwave shows E19; on some models, this is associated with inverter-based power control (if equipped).
Inverter Power Module Error
E20
Microwave displays E20 and may not start sensor or auto programs.
Weight Sensor / Turntable Load Sensor Error (if equipped)
Symptom
Microwave cavity accumulates excessive condensation or water droplets during and after cooking.
Excessive Condensation / Poor Ventilation
Symptom
Microwave cavity shows sparks (arcing) during operation.
Cavity Arcing / Insulation Breakdown
Symptom
Microwave clock resets or display flickers when starting a cooking cycle.
Voltage Drop or Weak Internal Power Supply
Symptom
Microwave display works but buttons respond intermittently or not at all.
Keypad / Touch Panel Failure
Symptom
Microwave does not start at all; the display is blank, and there are no lights or sounds when plugging it in.
No Power – Primary Supply Failure
Symptom
Microwave exterior or control panel becomes very hot to the touch during normal use.
Overheating of Cabinet / Poor Ventilation
Symptom
Microwave produces uneven heating; some areas of food are cold while others are very hot.
Uneven Heating / Distribution Issue
Symptom
Microwave runs (light, fan, and turntable operate) but food does not heat up.
No Heating – High Voltage or Magnetron Failure
Symptom
Microwave runs but stops before the set time is reached, without any error code.
Intermittent Shutdown – Thermal or Door Switch Issue
Symptom
On combi Hansa microwaves, convection (hot air) mode does not heat or fan does not run.
Convection Heater or Fan Failure
Symptom
On combi Hansa microwaves, grill function does not heat but microwave function works.
Grill Element Failure
Symptom
The microwave display is on, but the START button does nothing; the timer does not count down.
No Start – Control or Door Interlock Issue
Symptom
The microwave door does not close properly or pops open during operation.
Door Alignment / Hinge or Latch Wear
Symptom
The microwave door will not open or is difficult to open after cooking.
Door Latch or Release Mechanism Jammed
Symptom
The microwave emits a burning smell or smoke during use.
Overheating or Component Burning
Symptom
The microwave interior light does not work, but heating and other functions are normal.
Interior Lamp Failure
Symptom
The microwave interior light, fan, and turntable run when the door is closed, even without pressing START.
Stuck Relay or Shorted Control Circuit
Symptom
The microwave makes loud buzzing, humming, or crackling noises during operation.
Abnormal Noise – High Voltage or Mechanical Interference
Symptom
The microwave trips the household circuit breaker or blows a fuse when starting.
Short Circuit or Overcurrent on Start
Symptom
The microwave turntable does not rotate, but heating still occurs.
Turntable Drive Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Microwave will not start; display shows E01 immediately after pressing START.
|
Door Interlock Circuit Fault | View Details |
| E02 |
Microwave stops heating shortly after starting and displays E02; the fan may continue to run.
|
Magnetron Overheat / Thermal Cutout Trip | View Details |
| E03 |
Microwave runs but does not heat; the display shows E03 after a few seconds.
|
High Voltage System Failure | View Details |
| E04 |
The microwave display shows E04 and the unit will not start; this sometimes appears after a power surge or outage.
|
Control Board Communication / EEPROM Error | View Details |
| E05 |
The microwave shows E05 and stops heating; grill or convection functions may still work on combi models.
|
Magnetron Current / Power Monitoring Error | View Details |
| E06 |
The microwave displays E06 and refuses to start; this is sometimes accompanied by unresponsive or erratic keypad behavior.
|
Keypad / Touch Control Panel Error | View Details |
| E07 |
The microwave shows E07 and stops; on combi models, this may occur only in convection or grill modes.
|
Cavity Temperature Sensor / NTC Fault | View Details |
| E08 |
The microwave displays E08 and will not start; this is often related to the cooling fan or airflow system.
|
Cooling Fan / Airflow Error | View Details |
| E09 |
The microwave shows E09 and stops; this may occur when using grill or convection functions.
|
Grill / Heater Overheat or Sensor Error | View Details |
| E10 |
The microwave displays E10 and does not start; this is often associated with built-in models with motorized vents or dampers.
|
Damper / Air Flap Motor Error | View Details |
| E11 |
The microwave shows E11 and beeps; the door appears closed but the unit will not start.
|
Door Latch / Mechanical Interlock Misalignment | View Details |
| E12 |
Microwave displays E12 and may shut down unexpectedly during operation.
|
Line Voltage / Power Supply Error | View Details |
| E13 |
Microwave shows E13; on some models, this appears when using sensor cooking or auto programs.
|
Humidity / Steam Sensor Error | View Details |
| E14 |
Microwave displays E14 and may not respond to some commands.
|
Clock / Timer Circuit Error | View Details |
| E15 |
Microwave shows E15 and stops; this may be associated with turntable or motorized components.
|
Turntable Motor / Rotation Error | View Details |
| E16 |
Microwave displays E16 and may shut down shortly after starting, especially on high power.
|
Internal Overtemperature / Cabinet Thermal Cutout | View Details |
| E17 |
Microwave shows E17 and beeps; some functions may still work intermittently.
|
Relay / Power Switching Error | View Details |
| E18 |
Microwave displays E18 and may not accept new settings; sometimes, this appears after keypad lock/child lock use.
|
Child Lock / Safety Lock Circuit Error | View Details |
| E19 |
Microwave shows E19; on some models, this is associated with inverter-based power control (if equipped).
|
Inverter Power Module Error | View Details |
| E20 |
Microwave displays E20 and may not start sensor or auto programs.
|
Weight Sensor / Turntable Load Sensor Error (if equipped) | View Details |
| – |
Microwave cavity accumulates excessive condensation or water droplets during and after cooking.
|
Excessive Condensation / Poor Ventilation | View Details |
| – |
Microwave cavity shows sparks (arcing) during operation.
|
Cavity Arcing / Insulation Breakdown | View Details |
| – |
Microwave clock resets or display flickers when starting a cooking cycle.
|
Voltage Drop or Weak Internal Power Supply | View Details |
| – |
Microwave display works but buttons respond intermittently or not at all.
|
Keypad / Touch Panel Failure | View Details |
| – |
Microwave does not start at all; the display is blank, and there are no lights or sounds when plugging it in.
|
No Power – Primary Supply Failure | View Details |
| – |
Microwave exterior or control panel becomes very hot to the touch during normal use.
|
Overheating of Cabinet / Poor Ventilation | View Details |
| – |
Microwave produces uneven heating; some areas of food are cold while others are very hot.
|
Uneven Heating / Distribution Issue | View Details |
| – |
Microwave runs (light, fan, and turntable operate) but food does not heat up.
|
No Heating – High Voltage or Magnetron Failure | View Details |
| – |
Microwave runs but stops before the set time is reached, without any error code.
|
Intermittent Shutdown – Thermal or Door Switch Issue | View Details |
| – |
On combi Hansa microwaves, convection (hot air) mode does not heat or fan does not run.
|
Convection Heater or Fan Failure | View Details |
| – |
On combi Hansa microwaves, grill function does not heat but microwave function works.
|
Grill Element Failure | View Details |
| – |
The microwave display is on, but the START button does nothing; the timer does not count down.
|
No Start – Control or Door Interlock Issue | View Details |
| – |
The microwave door does not close properly or pops open during operation.
|
Door Alignment / Hinge or Latch Wear | View Details |
| – |
The microwave door will not open or is difficult to open after cooking.
|
Door Latch or Release Mechanism Jammed | View Details |
| – |
The microwave emits a burning smell or smoke during use.
|
Overheating or Component Burning | View Details |
| – |
The microwave interior light does not work, but heating and other functions are normal.
|
Interior Lamp Failure | View Details |
| – |
The microwave interior light, fan, and turntable run when the door is closed, even without pressing START.
|
Stuck Relay or Shorted Control Circuit | View Details |
| – |
The microwave makes loud buzzing, humming, or crackling noises during operation.
|
Abnormal Noise – High Voltage or Mechanical Interference | View Details |
| – |
The microwave trips the household circuit breaker or blows a fuse when starting.
|
Short Circuit or Overcurrent on Start | View Details |
| – |
The microwave turntable does not rotate, but heating still occurs.
|
Turntable Drive Failure | View Details |
No matching codes found
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