E15
Zanussi
Door Sense / Latch Error
Microwave shows E15 and may not start; door appears closed but unit thinks it is open.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned door, Worn door latch hooks, Bent door hinges, Faulty door sensing switch
How to Fix / Troubleshooting
Safety first: Unplug the microwave.
- Inspect door alignment: Check that the door sits squarely in the frame and closes evenly. Look for sagging or gaps.
- Check latch hooks: Examine the plastic hooks on the door for wear or cracks. Replace the door latch assembly if damaged.
- Adjust hinges (if possible): On some built-in Zanussi models, hinge screws can be slightly loosened and the door realigned, then retightened.
- Test door sensing switch: Access the interlock assembly and test the specific door sense switch with a multimeter. Replace if it does not change state correctly.
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Repair Difficulty
Medium
3/5
Required Part
Door Latch Assembly
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