E2
ProfiCook Temperature Sensor (NTC) Open Circuit or Short Circuit

Multicooker beeps and shows E2; it will not heat or start cooking.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed bottom NTC temperature sensor, Broken sensor wiring harness, Loose sensor connector on control PCB, Control PCB sensor input failure

How to Fix / Troubleshooting

Safety: Unplug the cooker and allow it to cool completely before any inspection.

  • Power reset: Disconnect the appliance from the mains for 5–10 minutes, then plug it back in and try a simple program. Sometimes, transient faults clear after a reset.
  • Check inner pot seating: Remove the inner pot and wipe its underside dry. Clean the central heating plate and the small temperature sensor button in the middle with a soft, dry cloth. Reinstall the pot, ensuring it sits flat and rotates freely.
  • Inspect for damage: Examine the central sensor button or disc on the base. If it is loose, cracked, or pushed in, the NTC sensor assembly may be damaged and require replacement.
  • Advanced wiring check: With the unit unplugged and the bottom cover removed, locate the two-wire NTC sensor harness from the center of the heater plate to the control PCB. Check for burnt, cut, or disconnected wires. Reseat the connector on the PCB.
  • Next steps: If E2 persists, the NTC sensor or the control PCB is likely faulty. Replace the bottom temperature sensor (NTC probe) first, as it is typically less expensive, then the control board if needed.
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Repair Difficulty

Hard 4/5

Required Part

Bottom NTC Temperature Sensor
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