E9
Tristar Door Lock Mechanism Fault

Oven shows E9, door will not lock for pyrolytic/self-clean cycle (if equipped).

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed door lock motor, Jammed lock latch, Faulty door lock position switch

How to Fix / Troubleshooting

Safety first: Ensure the oven is cool and disconnected from mains before working on the door lock system.

  • Check for mechanical obstruction: Inspect the door latch area for bent metal, grease buildup, or foreign objects preventing full closure.
  • Access lock assembly: On many Tristar ovens, the lock motor and switches are located at the top front or rear. Remove the top cover or rear panel to access the assembly.
  • Test lock motor: With the connector unplugged, measure resistance across the lock motor terminals. An open circuit indicates a failed motor. Also check that the linkage moves freely by hand.
  • Inspect microswitches: The lock assembly usually has one or more microswitches to signal locked/unlocked status. Test each switch with a multimeter for proper open/closed operation when actuated.
  • Replace assembly if needed: If the motor is faulty or the mechanism is worn, replace the complete door lock assembly for your Tristar model.

After reassembly, restore power and attempt a self-clean cycle to verify that the door locks and E9 is cleared.

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Repair Difficulty

Hard 4/5

Required Part

Door Lock Assembly
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