Char-Griller Moisture-Contaminated Pellets

Pellets swelling and turning to mush in hopper, auger frequently jams

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Rainwater entering hopper, High humidity storage, Hopper lid gasket leaking

Safety first: Unplug the grill before cleaning the hopper and auger.

Empty hopper: Remove all pellets and vacuum out sawdust and mushy material.
Clear auger: Remove the auger if necessary to clear swollen pellets from the tube.
Dry thoroughly: Allow the hopper and auger area to dry completely before refilling.
Improve sealing: Inspect the hopper lid and gasket. Replace or add gasket material if water is entering. Always keep the lid closed and use a grill cover.

Medium 3/5

Hopper Lid Gasket

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