Water or rain found inside pellet hopper; pellets swollen and stuck.

Safety first: Unplug the grill before working around the hopper and auger.

• Step 1 – Remove wet pellets: Scoop out wet pellets and vacuum remaining debris. Do not attempt to burn wet pellets.
• Step 2 – Clear auger: If the auger is jammed with swollen pellets, remove and clean it as described in the auger jam procedure.
• Step 3 – Dry hopper: Leave the hopper open in a dry, sunny location until all moisture is gone.
• Step 4 – Improve sealing: Inspect the hopper lid for warping or cracks. Replace the lid or add a thin weatherstrip if needed. Always use a grill cover when not in use.