AUG
Grilla Grills
Auger Stall or Motor Overload
Display shows AUG or auger error; auger stops feeding pellets mid-cook.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Pellet jam in auger tube, Swollen or wet pellets, Overheated auger motor, Failing auger motor winding
How to Fix / Troubleshooting
Safety first: Turn the grill OFF, unplug it, and allow it to cool. Do not attempt to clear jams with the grill powered.
Step-by-step checks:
- 1. Empty hopper: Remove pellets from the hopper to expose the auger intake.
- 2. Check pellet condition: Discard any pellets that are swollen, soft, or discolored. Refill later with fresh, dry pellets.
- 3. Clear auger jam: Remove the hopper guard and auger cover. Use a wooden dowel or similar tool to break up compacted pellets in the auger tube. Vacuum out debris.
- 4. Manually rotate auger: With power off, try to turn the auger shaft at the motor end. If it is seized, continue clearing until it rotates freely.
- 5. Inspect motor: Check the auger motor for signs of overheating (discoloration, burnt smell). Ensure the motor mounting bolts are tight and the coupling is intact.
- 6. Test operation: Reassemble, plug in, and run a priming cycle to confirm smooth pellet feed.
- 7. Replace motor if needed: If the auger still stalls or the AUG error returns, replace the auger motor with a Grilla Grills-compatible unit.
When to call a technician: If jams recur frequently or the auger tube is damaged, professional disassembly and inspection may be required.
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Repair Difficulty
Hard
4/5
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