Strong chemical or plastic smell during the first few cooks.

Safety first: Operate the grill outdoors in a well-ventilated area only.

• Remove all packaging: Ensure all plastic, cardboard, and manuals are removed from inside the grill.
• Perform burn-in: With grates and the drip pan installed, run the grill empty at 350–400°F for 45–60 minutes to burn off manufacturing oils.
• Clean grates: After cool-down, wash cooking grates with warm, soapy water, rinse, dry, and lightly oil.
• Monitor smell: A mild odor during initial burn-in is normal. If a strong chemical smell persists after several burns, contact Nexgrill support.