Tepro
Tepro Pellet Grills & Smokers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AUG
The display shows an AUG error, and the auger does not turn during the feed cycle.
Auger Motor Circuit Fault
Er1
Control panel displays Er1, and the grill will not start the ignition cycle.
RTD Temperature Probe Open Circuit
Er2
Display shows Er2, and the temperature reading is erratic or extremely high/low.
RTD Temperature Probe Short Circuit
Er3
Grill beeps and shows Er3 shortly after startup; the auger does not feed pellets.
Auger Motor Overload or Stall Detection
Er4
Display shows Er4, and the grill shuts down during cooking.
High Temperature Limit Exceeded
Er5
Grill displays Er5 and will not ignite; the fan may run briefly then stop.
Igniter Rod Failure or Ignition Timeout
Er6
Display shows Er6, and the grill shuts down; the fan may continue briefly.
Flame Loss / Flame-Out Detected
Er7
Er7 appears, and the grill will not respond to button presses.
Keypad / Control Panel Communication Error
Er8
Display shows Er8, and the grill powers off unexpectedly during operation.
Low Voltage or Power Supply Fault
Er9
Er9 appears, and the grill will not start; the fan and auger remain off.
Safety Interlock or Lid Switch Error (where equipped)
FAN
The display alternates a FAN error, and the grill will not start or maintain a fire.
Combustion Fan Feedback/Failure
H1
Display shows H1, and the temperature reading is stuck at maximum or shows unrealistically high values.
Cook Chamber Temperature Sensor Over-Range
L1
Display shows L1, and the temperature reading is extremely low or negative; the grill may shut down.
Cook Chamber Temperature Sensor Under-Range
P1
A P1 error or code appears, and the grill temperature swings widely at low settings.
Pellet Feed Program Parameter Out of Range
SEN
The display shows SEN, and the grill will not heat; the temperature reads dashes or an error.
Ambient or Meat Probe Sensor Error
Symptom
Buttons on the control panel are unresponsive or require very hard presses.
Keypad Membrane Wear or Contamination
Symptom
Caster wheels difficult to roll or lock mechanisms stuck
Caster Wear or Contamination
Symptom
Digital display is very dim or has missing segments, but the grill still operates.
Display Backlight or Segment Failure
Symptom
Exterior of hopper or side walls become excessively hot to the touch
Heat Migration from Fire Pot to Cabinet
Symptom
Grease leaking from the front or sides of the pellet grill cabinet.
Grease Management System Overflow or Misalignment
Symptom
High-pitched whine or rattling from the fan area during cooking.
Combustion Fan Bearing Wear or Imbalance
Symptom
Loud grinding or squealing noise from the hopper area during operation.
Auger Bearing Wear or Pellet Jam
Symptom
Meat probe temperature reading is obviously wrong compared to other thermometers
Meat Probe Calibration Drift or Failure
Symptom
Paint blistering or discoloration on lid or body near exhaust
Localized Overheating of Exterior Finish
Symptom
Pellet grill produces excessive white smoke, sooting food and the lid.
Incomplete Combustion / Rich Burn
Symptom
Pellet grill trips household breaker or RCD/GFCI when turned on
Ground Fault or Short Circuit in Grill Wiring
Symptom
Pellets back-burning into hopper, strong smoke from hopper area
Backdraft from Fire Pot into Hopper
Symptom
Rust spots forming inside the cook chamber or on the grates.
Corrosion of Interior Surfaces
Symptom
Side shelf or front handle feels loose or wobbly
Hardware Loosening from Vibration and Heat Cycling
Symptom
Strong smoke leaking from lid edges and seams instead of the chimney.
Lid Seal Leakage / Poor Smoke Draft
Symptom
The pellet grill cannot reach high temperatures, remaining stuck below about 175–200°C (350–400°F).
Insufficient Heat Output
Symptom
The pellet grill overshoots the set temperature by 30–60°C and struggles to stabilize.
Temperature Overshoot/Control Instability
Symptom
The pellet grill powers on but will not ignite; pellets feed but never catch fire.
Ignition Failure Without Error Code
Symptom
The pellet grill starts but goes out after 10–20 minutes; the temperature drops, and smoke stops.
Flame-Out During Low or Steady Cook
Symptom
The pellet grill will not power on at all; there are no lights or display.
No Mains Power to Control System
Symptom
Uneven cooking, with one side of the grill much hotter than the other.
Heat Distribution Imbalance
Symptom
Visible flames and popping noises from under the drip tray, accompanied by a strong burning grease smell.
Grease Fire in Drip Tray or Grease Channel
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AUG |
The display shows an AUG error, and the auger does not turn during the feed cycle.
|
Auger Motor Circuit Fault | View Details |
| Er1 |
Control panel displays Er1, and the grill will not start the ignition cycle.
|
RTD Temperature Probe Open Circuit | View Details |
| Er2 |
Display shows Er2, and the temperature reading is erratic or extremely high/low.
|
RTD Temperature Probe Short Circuit | View Details |
| Er3 |
Grill beeps and shows Er3 shortly after startup; the auger does not feed pellets.
|
Auger Motor Overload or Stall Detection | View Details |
| Er4 |
Display shows Er4, and the grill shuts down during cooking.
|
High Temperature Limit Exceeded | View Details |
| Er5 |
Grill displays Er5 and will not ignite; the fan may run briefly then stop.
|
Igniter Rod Failure or Ignition Timeout | View Details |
| Er6 |
Display shows Er6, and the grill shuts down; the fan may continue briefly.
|
Flame Loss / Flame-Out Detected | View Details |
| Er7 |
Er7 appears, and the grill will not respond to button presses.
|
Keypad / Control Panel Communication Error | View Details |
| Er8 |
Display shows Er8, and the grill powers off unexpectedly during operation.
|
Low Voltage or Power Supply Fault | View Details |
| Er9 |
Er9 appears, and the grill will not start; the fan and auger remain off.
|
Safety Interlock or Lid Switch Error (where equipped) | View Details |
| FAN |
The display alternates a FAN error, and the grill will not start or maintain a fire.
|
Combustion Fan Feedback/Failure | View Details |
| H1 |
Display shows H1, and the temperature reading is stuck at maximum or shows unrealistically high values.
|
Cook Chamber Temperature Sensor Over-Range | View Details |
| L1 |
Display shows L1, and the temperature reading is extremely low or negative; the grill may shut down.
|
Cook Chamber Temperature Sensor Under-Range | View Details |
| P1 |
A P1 error or code appears, and the grill temperature swings widely at low settings.
|
Pellet Feed Program Parameter Out of Range | View Details |
| SEN |
The display shows SEN, and the grill will not heat; the temperature reads dashes or an error.
|
Ambient or Meat Probe Sensor Error | View Details |
| – |
Buttons on the control panel are unresponsive or require very hard presses.
|
Keypad Membrane Wear or Contamination | View Details |
| – |
Caster wheels difficult to roll or lock mechanisms stuck
|
Caster Wear or Contamination | View Details |
| – |
Digital display is very dim or has missing segments, but the grill still operates.
|
Display Backlight or Segment Failure | View Details |
| – |
Exterior of hopper or side walls become excessively hot to the touch
|
Heat Migration from Fire Pot to Cabinet | View Details |
| – |
Grease leaking from the front or sides of the pellet grill cabinet.
|
Grease Management System Overflow or Misalignment | View Details |
| – |
High-pitched whine or rattling from the fan area during cooking.
|
Combustion Fan Bearing Wear or Imbalance | View Details |
| – |
Loud grinding or squealing noise from the hopper area during operation.
|
Auger Bearing Wear or Pellet Jam | View Details |
| – |
Meat probe temperature reading is obviously wrong compared to other thermometers
|
Meat Probe Calibration Drift or Failure | View Details |
| – |
Paint blistering or discoloration on lid or body near exhaust
|
Localized Overheating of Exterior Finish | View Details |
| – |
Pellet grill produces excessive white smoke, sooting food and the lid.
|
Incomplete Combustion / Rich Burn | View Details |
| – |
Pellet grill trips household breaker or RCD/GFCI when turned on
|
Ground Fault or Short Circuit in Grill Wiring | View Details |
| – |
Pellets back-burning into hopper, strong smoke from hopper area
|
Backdraft from Fire Pot into Hopper | View Details |
| – |
Rust spots forming inside the cook chamber or on the grates.
|
Corrosion of Interior Surfaces | View Details |
| – |
Side shelf or front handle feels loose or wobbly
|
Hardware Loosening from Vibration and Heat Cycling | View Details |
| – |
Strong smoke leaking from lid edges and seams instead of the chimney.
|
Lid Seal Leakage / Poor Smoke Draft | View Details |
| – |
The pellet grill cannot reach high temperatures, remaining stuck below about 175–200°C (350–400°F).
|
Insufficient Heat Output | View Details |
| – |
The pellet grill overshoots the set temperature by 30–60°C and struggles to stabilize.
|
Temperature Overshoot/Control Instability | View Details |
| – |
The pellet grill powers on but will not ignite; pellets feed but never catch fire.
|
Ignition Failure Without Error Code | View Details |
| – |
The pellet grill starts but goes out after 10–20 minutes; the temperature drops, and smoke stops.
|
Flame-Out During Low or Steady Cook | View Details |
| – |
The pellet grill will not power on at all; there are no lights or display.
|
No Mains Power to Control System | View Details |
| – |
Uneven cooking, with one side of the grill much hotter than the other.
|
Heat Distribution Imbalance | View Details |
| – |
Visible flames and popping noises from under the drip tray, accompanied by a strong burning grease smell.
|
Grease Fire in Drip Tray or Grease Channel | View Details |
No matching codes found
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