HC
AquaCal Conflicting Heat/Cool Command

Display shows HC or HEAT COOL CONFLICT; the unit may not start.

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Possible Causes

Automation system sending both heat and cool commands, Incorrect mode configuration on AquaCal control, Faulty mode selector switch or relay

How to Fix / Troubleshooting

Safety first: Turn off power to both the heater and automation system before changing wiring or mode settings.

  • Check AquaCal mode: On the control panel, verify the unit is set to the correct mode (HEAT ONLY, COOL ONLY, or AUTO HEAT/COOL) according to your installation.
  • Review automation programming: In the pool controller, ensure only one demand (heat or cool) is active at a time for the AquaCal unit.
  • Inspect mode wiring: If a separate mode selector or relay is used, check for stuck contacts or miswired terminals that could send conflicting signals.
  • Reset systems: After correcting settings, power up the automation first, then the AquaCal unit, and verify that HC no longer appears.
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Repair Difficulty

Easy 2/5

Required Part

Mode Selector / Control Board
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