Heater shows E15 and will not start; often associated with internal safety chain issues.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power and allow the heater to cool. Do not bypass safety devices for normal operation.
Step-by-step checks:
- Locate safety chain: Using the Pahlen wiring diagram, identify all safety devices wired in series (high limit, flue limit, pressure switch, etc.).
- Check continuity: With power off, test continuity across each safety device individually. A device that remains open at normal temperature/pressure is likely faulty.
- Inspect wiring: Look for loose spade connectors, broken wires, or corroded terminals in the safety loop. Repair as needed.
- Reset manual limits: Some limits have manual reset buttons. Once the heater is cool and the cause of the trip is addressed, press to reset.
When to stop: If you cannot identify which safety is open or if multiple devices are tripping, have a technician evaluate the heater for underlying overheating or pressure problems.
Repair Difficulty
Required Part
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