Pentair

Pentair Pool Heaters Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
The heater will not fire, and the display shows E01 shortly after a call for heat.
Ignition Failure Lockout
E02
The heater attempts to start but shuts down with E02 on the display.
Flame Sense Failure
E03
The heater shuts down with E03, often shortly after ignition or during operation.
Pressure Switch / Water Flow Fault
E04
The heater displays E04 and will not fire or shuts down quickly after starting.
High Limit Switch Open (Overheat Condition)
E05
The heater shows E05 and will not start a heating cycle.
Rollout Switch / Flame Rollout Fault
E06
The heater displays E06 and will not fire; this may occur immediately at startup.
Air Flow / Blower Fault
E07
The heater shows E07 and shuts down or will not start.
Stack Flue Sensor Fault / Flue Overheat
E08
The heater displays E08 and will not operate.
Outlet Water Temperature Sensor Fault
E09
Heater displays E09 and will not start or shuts down.
Inlet Water Temperature Sensor Fault
E10
Heater displays E10 and refuses to start a heating cycle.
Water Temperature Differential Fault
E11
Heater displays E11 and will not ignite.
Gas Valve Circuit Fault
E12
Heater displays E12 and shuts down or will not start.
Low Voltage / Power Supply Fault
E13
Heater displays E13 and will not respond to thermostat commands.
Communication Fault (External Controller / RS-485)
E14
Heater displays E14 and will not ignite when there is a call for heat.
Thermostat / Temperature Setpoint Fault
E15
Heater displays E15 and shuts down during operation.
Internal Bypass / Thermal Regulator Fault
E16
Heater displays E16 and will not start; this may be associated with freeze protection or sensor issues.
Ambient / Freeze Sensor Fault
E20
Heater displays E20 and will not ignite when controlled by an external system.
Remote Thermostat Input Fault
E21
Heater displays E21 and shuts down, often during windy conditions.
Flame Stability / Wind Fault
E22
Heater displays E22 and will not start; this may occur after a power surge or lightning event.
Internal Control Board Fault
E25
Heater displays E25 and shuts down during operation.
Outlet Temperature Over-Limit
E26
Heater displays E26 and will not ignite.
Blower Proving / Air Pressure Switch Stuck
E27
Heater displays E27 and shuts down, often intermittently.
Intermittent Flame Sense / Flame Dropout
E28
Heater displays E28 and will not start; this may be associated with an open internal safety circuit.
Safety Circuit Open (Limit String Fault)
E29
Heater displays E29 and will not respond to commands from automation.
Addressing / Configuration Fault with Automation
Symptom
Heater cabinet shows rust streaks and corrosion, especially near the base and around water connections.
Corrosion Damage
Symptom
Heater cycles on and off frequently without reaching the set temperature.
Short Cycling
Symptom
Heater display is on but unit does not respond to button presses or temperature changes.
Unresponsive Keypad / User Interface Failure
Symptom
Heater display shows erratic or rapidly changing water temperature readings.
Erratic Temperature Sensing
Symptom
Heater emits a loud whistling or howling noise from the exhaust or burner area.
Combustion Resonance / Airflow Noise
Symptom
Heater emits a strong gas smell around the unit, especially near the gas valve or piping.
Gas Leak at Heater
Symptom
Heater makes loud banging or knocking noises during operation.
Kettling / Boiling in Heat Exchanger
Symptom
Heater produces soot around the exhaust outlet or dark stains on nearby surfaces.
Sooting / Incomplete Combustion
Symptom
Heater runs but water does not get warm or takes an extremely long time to heat.
Insufficient Heating / Underheating
Symptom
Heater shuts down when it rains or after heavy condensation, then works again when dry.
Moisture Intrusion / Condensation Fault
Symptom
Heater shuts off when the pump speed is reduced on a variable-speed pump.
Flow-Dependent Shutdown
Symptom
Heater turns on even when there is no apparent call for heat from the pool or spa.
Unintended Firing / False Call for Heat
Symptom
Heater will not start at all; display is blank and no lights or sounds are present.
No Power to Heater
Symptom
The heater causes the circuit breaker to trip immediately or shortly after startup.
Electrical Short / Overcurrent
Symptom
The heater fan or blower continues to run for a long time after the burner shuts off.
Extended Post-Purge / Blower Run-On
Symptom
Water is leaking from the bottom of the heater cabinet.
Internal Water Leak
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