Electric oven in Candy range displays Er01 and will not heat.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Open or shorted oven NTC sensor, Broken sensor wiring, Faulty connection at the control board

Safety first: Disconnect the range from the mains before removing panels or the back cover.

Locate sensor: Inside the oven cavity, find the temperature probe (usually at the rear or top). Inspect it for physical damage.
Check wiring: From the rear, trace the sensor wires to the electronic control board. Ensure connectors are fully seated and not burnt.
Measure resistance: With a multimeter, measure the sensor resistance at room temperature and compare it with Candy specifications. Replace the sensor if open, shorted, or out of range.
Control board: If a new sensor does not clear Er01, the oven control board’s sensor input may be defective and require replacement.

Medium 3/5

Oven Temperature Sensor

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