Gas burner will not ignite; no clicking sound and no spark at any burner.

Safety first: Turn off the gas supply. Do not attempt to light burners with matches until you are sure there are no gas leaks.

• Check outlet: Confirm the cooktop is plugged in and the outlet has power by testing with another appliance.
• Inspect power cord: Look for cuts, burns, or crushed sections. Replace if damaged.
• Check switch position: Some models have a separate ignition switch; ensure it is ON.
• Internal check (advanced): With power disconnected, remove the cooktop and inspect the ignition module for burn marks or loose connections.

When to call a technician: If power is present but there is no clicking, the ignition module or internal fuse likely needs replacement.