Possible Causes

Aging thermistors reading incorrectly, Control board calibration off, Sensors not properly located, User settings changed inadvertently

How to Fix / Troubleshooting

Safety first: Unplug the refrigerator before accessing sensors.

Steps:

Verify with thermometer: Place an accurate thermometer in both compartments to compare actual temperature with the display.
Adjust settings: Lower the set temperature by 1–2 steps and monitor for 24 hours.
Inspect sensors: Ensure thermistors are properly clipped to walls or evaporator and not dangling or buried in insulation.
Replace suspect sensors: If readings are consistently off by a large margin, replace the refrigerator and/or freezer thermistors.

Tip: Avoid placing warm items directly against sensors, as this can cause false readings.