GE Profile
Dispenser Control or Door Switch Fault
Ice and water dispenser not working at all; lights may still work.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dispenser lock enabled, Faulty freezer door switch, Broken wires in freezer door hinge, Failed dispenser control board
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before testing switches or wiring.
- Check lock: Disable the dispenser lock via the control panel.
- Test door switch: Press the freezer door switch; if the dispenser only works when the switch is pressed, the switch is good. If not, replace the switch.
- Inspect hinge wiring: Examine the wire harness at the freezer door hinge for breaks or corrosion.
- Control board: If switches and wiring are good, the dispenser control board may be defective and require replacement.
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Video Guide
Repair Difficulty
Medium
3/5
Required Part
Dispenser Control Board
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