E11
Thermador
Door Switch or Door Contact Fault
Refrigerator shows E11 and the door alarm may sound even when doors are closed.
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Possible Causes
Defective door switch, Misaligned door causing poor switch engagement, Broken door switch wiring, Faulty main control board door input
How to Fix / Troubleshooting
Safety first: Disconnect power before removing any door switch components.
Steps to check:
- Inspect door alignment: Ensure the refrigerator and freezer doors close fully and are level. Adjust hinges if the door is sagging and not engaging the switch.
- Check the door switch: Locate the door switch (usually in the frame near the top or side). Press it manually and listen for a click. If it feels loose or does not click, it may be faulty.
- Test continuity: Remove the switch and test with a multimeter. It should show continuity when pressed and open when released. Replace if it fails this test.
- Inspect wiring: Check for damaged or pulled wires at the switch connector.
Note: If switches and wiring are good but E11 persists, the main control board may not be reading the door status correctly and may need replacement by a technician.
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Video Guide
3 VideosRepair Difficulty
Easy
2/5
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