E17
Thermador
Air Damper Motor or Position Error
Refrigerator shows E17 and may have issues with the internal damper door, causing uneven cooling between compartments.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or iced-over air damper, Failed damper motor, Broken damper door, Faulty damper position sensor
How to Fix / Troubleshooting
Safety first: Unplug the refrigerator before removing interior covers.
Steps to check:
- Locate the damper: The air damper is usually located between the freezer and fresh food compartments, behind a plastic grille.
- Inspect for ice or obstruction: Remove the cover and check if the damper door is blocked by ice or debris. Defrost any ice buildup with a hair dryer on low.
- Check damper movement: Gently move the damper door by hand. It should move freely. If it is broken or jammed, replace the damper assembly.
- Electrical test: With power restored, change temperature settings and listen for the damper motor. If it does not move and has proper voltage, the motor is likely defective.
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Repair Difficulty
Medium
3/5
Required Part
Air Damper Assembly
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