Refrigerator runs constantly and is too cold; food is freezing in the refrigerator compartment.

Safety first: Unplug the appliance before accessing sensors or control boards.

Steps:

• 1. Check temperature setting: Ensure the set temperature is appropriate (typically +4°C for the refrigerator). Adjust upwards if it is set too low.
• 2. Verify with a thermometer: Place a thermometer in the center of the compartment and compare the reading to the display.
• 3. Inspect sensor placement: Locate the refrigerator NTC sensor and ensure it is not touching the evaporator outlet directly or buried behind food.
• 4. Replace sensor if suspect: If the sensor is damaged or readings are clearly inaccurate, replace it with a genuine V-ZUG refrigerator NTC sensor.
• 5. If overcooling persists: The main control board may be faulty and keeping the compressor on for too long. Professional evaluation is recommended.

Warning: Avoid covering air vents with food containers; this can cause localized freezing.