V-ZUG
Water Supply Line or Valve Leak
Water is leaking from behind the refrigerator or at the water connection.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose compression fitting at the water inlet, Cracked plastic water line, Defective water inlet valve body, Improperly installed external filter
How to Fix / Troubleshooting
Safety first: Turn off the household water supply to the refrigerator and unplug the appliance.
Steps:
- 1. Dry the area: Mop up the water to identify the leak source more easily.
- 2. Inspect connections: Check the water line connection at the rear of the refrigerator and at any external filter. Gently tighten compression nuts if they are loose.
- 3. Examine tubing: Look for cracks, kinks, or pinholes in the plastic or copper tubing. Replace damaged sections with suitable food-grade tubing.
- 4. Check the inlet valve: Inspect the V-ZUG water inlet valve for cracks or leaks at the body. Replace the valve if it is leaking.
- 5. Test for leaks: Restore the water supply and observe all joints for several minutes. Dry with a tissue to detect small leaks.
Warning: Do not overtighten plastic fittings; they can crack and worsen leaks.
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Repair Difficulty
Medium
3/5
Required Part
Water Inlet Valve
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