Water is pooling at the bottom of the refrigerator compartment or under the drawers.

Safety first: Unplug the refrigerator and place towels to catch the water.

Steps:

• 1. Locate the drain hole: It is usually at the rear center of the refrigerator or freezer compartment, below the evaporator cover.
• 2. Clear visible debris: Remove any food particles or sludge from the drain opening.
• 3. Flush with warm water: Use a turkey baster or syringe to flush warm (not boiling) water through the drain until it flows freely into the drain pan at the rear.
• 4. Check the rear drain tube: At the back of the unit, ensure the drain tube is properly inserted into the drip tray and is not kinked.
• 5. Level the appliance: Adjust the feet so that water flows naturally toward the drain.

Warning: Do not use metal objects to poke the drain; you can puncture the liner or tubing.