Whirlpool Ice Maker Assembly Failure

The ice maker is not making ice, the ice bin is empty, but the water dispenser works.

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Possible Causes

Failed ice maker motor module, faulty ice maker thermostat, open ice maker fill valve coil, or the ice maker harness is not connected.

How to Fix / Troubleshooting

Safety First: Turn off the ice maker and unplug the refrigerator before servicing.

Steps:

  • Check the ice maker switch: Ensure the ice maker is turned on and the bail arm or sensor is not in the off position.
  • Verify the water supply: Confirm the ice maker's fill tube is not frozen and that the water inlet valve coil for the ice maker has the proper resistance.
  • Run a test cycle: Use the procedure on the tech sheet to initiate an ice maker test. If it does not cycle, replace the ice maker assembly.
  • Inspect the harness: Make sure the ice maker's wiring harness is fully seated and not damaged.
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Video Guide

2 Videos

Repair Difficulty

Easy 2/5

Required Part

Ice Maker Assembly
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