Whirlpool
Ice Maker Assembly Failure
The ice maker is not making ice, the ice bin is empty, but the water dispenser works.
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Possible Causes
Failed ice maker motor module, faulty ice maker thermostat, open ice maker fill valve coil, or the ice maker harness is not connected.
How to Fix / Troubleshooting
Safety First: Turn off the ice maker and unplug the refrigerator before servicing.
Steps:
- Check the ice maker switch: Ensure the ice maker is turned on and the bail arm or sensor is not in the off position.
- Verify the water supply: Confirm the ice maker's fill tube is not frozen and that the water inlet valve coil for the ice maker has the proper resistance.
- Run a test cycle: Use the procedure on the tech sheet to initiate an ice maker test. If it does not cycle, replace the ice maker assembly.
- Inspect the harness: Make sure the ice maker's wiring harness is fully seated and not damaged.
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Video Guide
2 VideosRepair Difficulty
Easy
2/5
Required Part
Ice Maker Assembly
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