Whirlpool Ice Dispenser Auger Motor / Switch Fault

Refrigerator will not dispense ice, auger motor does not run when paddle is pressed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed auger motor, Broken dispenser switch, Jammed ice in auger, Faulty dispenser control board

How to Fix / Troubleshooting

Safety First: Unplug the refrigerator before accessing the dispenser or auger motor.

Steps:

  • Check for jams: Remove the ice bin and inspect the auger for clumped or melted ice. Empty and dry the bin if necessary.
  • Test auger motor: With the bin removed, press the dispenser paddle (door switch closed) and listen for motor operation. If silent, test motor resistance and replace if open.
  • Inspect switch: Access the dispenser control area and test the dispenser paddle switch for continuity.
  • If motor and switch are good, the dispenser control board or main control may be faulty and require replacement.
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Video Guide

2 Videos

Repair Difficulty

Medium 3/5

Required Part

Ice Dispenser Auger Motor
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