Bagotte Poor Obstacle Clearance / Traction

Robot vacuum frequently gets stuck on low thresholds, rugs, or cords.

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Possible Causes

Worn drive wheel treads, Weak wheel springs, Low battery reducing torque, Side brush catching on rugs

How to Fix / Troubleshooting

Safety: Turn OFF the robot when freeing it from obstacles.

Steps:

  • Inspect wheels: Check the drive wheel treads for wear or smooth spots. Replace the drive wheel modules if treads are badly worn.
  • Check wheel suspension: Ensure wheels move up and down freely and are not stuck in the raised position.
  • Remove problematic obstacles: Tuck away loose cords and use rug grippers or remove very thick rugs from the cleaning area.
  • Side brush test: Temporarily remove the side brush and test if the robot still gets stuck on rugs. If improved, replace the side brush with a new one that is less likely to snag.
  • Battery health: If the robot slows or stops on carpets, consider replacing an aged battery pack.
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Repair Difficulty

Easy 2/5

Required Part

Drive Wheel Module
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