E13
Gorenje Dustbin Presence Switch Failure

Robot vacuum reports E13 or a dustbin missing error even when the bin is installed.

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Possible Causes

Dustbin not fully seated, broken dustbin latch, faulty bin detection microswitch, bent bin sensor lever.

How to Fix / Troubleshooting

Safety first: Turn the robot OFF before inspecting the bin area.

Steps to try:

  • 1. Remove and reinstall dustbin: Pull the bin out completely and push it back in firmly until it clicks.
  • 2. Inspect bin latch: Check that the plastic latch on the bin is not broken or deformed.
  • 3. Clean bin contacts/switch: If your model uses electrical contacts, wipe them with a dry cloth. For mechanical switches, look for a small lever that is pressed by the bin and ensure it moves freely.
  • 4. Test without debris: Try operating the robot with an empty, clean bin to rule out misalignment from overfilling.
  • 5. Replace switch or bin: If the robot still reports E13, the bin presence switch or the dustbin itself may need replacement.
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Repair Difficulty

Easy 2/5

Required Part

Dustbin Assembly
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