ILIFE Obstruction / Mobility Issues

Robot vacuum gets stuck frequently on thresholds, rugs, or cords

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Possible Causes

Drive wheels worn or dirty, Thresholds higher than robot's climbing spec, Loose cords and rug fringes, Wheel suspension stiff or jammed

How to Fix / Troubleshooting

Safety first: Turn OFF the robot before freeing it from obstructions.

Step-by-step:

  • Clean drive wheels: Wipe rubber tires with a damp cloth to restore grip. Remove hair from wheel axles.
  • Check wheel suspension: Press each wheel up and down to ensure free movement. Clean debris from wheel wells.
  • Manage environment: Use cable organizers or cord clips to keep wires off the floor. Tuck rug fringes under the rug.
  • Use boundary strips: Place ILIFE magnetic boundary strips in front of problem areas like very high thresholds or thick rugs.

If the robot still struggles on normal thresholds, wheel motors or suspension components may be worn and require replacement.

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Repair Difficulty

Easy 2/5

Required Part

Drive Wheel Assembly
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