Rowenta Robot Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Robot vacuum will not start cleaning; short beep sequence; E1 shown in app or on display.
Main Power Supply / Battery Protection Fault
E10
Robot shows E10, and side brushes do not rotate or stop intermittently.
Side Brush Motor Overload / Failure
E11
Robot reports E11; mapping is inaccurate, or the robot drives erratically in open areas.
Gyroscope / IMU Sensor Error
E12
Robot cannot connect to Wi-Fi or app; E12 or Wi-Fi error shown.
Wi-Fi Communication / Module Error
E13
Robot reports E13; the dustbin icon may flash, and the robot refuses to start.
Dustbin Presence / Full Sensor Error
E14
Robot stops and displays E14; this may occur when climbing thresholds or rugs.
Lifted / Stuck Robot Detection Error
E15
Robot with mopping function shows E15; the water icon may flash, and mop mode is disabled.
Water Tank / Pump Error (Hybrid Models)
E16
Robot displays E16; fan noise may be abnormal, and suction may be weak or absent.
Suction Motor Overheat Protection
E17
Robot reports E17; mapping fails to start or stops quickly; this affects models with a laser turret.
LDS / Laser Distance Sensor Error (Lidar Models)
E18
Robot shows E18; the front caster wheel may be stuck or not rotating.
Front Caster Wheel Blocked
E19
Robot displays E19; it may shut down unexpectedly during cleaning.
Battery Temperature Sensor Error
E2
Robot stops shortly after starting, beeps, and displays E2; it may not leave the dock.
Charging Dock / External Power Fault
E20
Robot shows E20; this is a general internal error, and the robot may not start cleaning at all.
Main Control Board / Firmware Error
E3
Robot vacuum does not move; wheels twitch, then an E3 error appears.
Left Drive Wheel Motor Stall
E4
Robot vacuum spins in place or veers strongly to one side; an E4 error is displayed.
Right Drive Wheel Motor Stall
E5
Robot stops and displays E5; the suction motor does not start or stops after a few seconds.
Main Suction Motor Overload / Failure
E6
Robot reports E6 and stops near obstacles; it may not detect walls correctly.
Front Bumper / Obstacle Sensor Fault
E7
Robot stops near stairs or dark carpets and shows E7; it may refuse to move forward.
Cliff / Anti-Drop Sensor Error
E8
Robot cannot find the charging base; an E8 error appears in the app or on the display after repeated docking attempts.
Infrared Docking Sensor / Home Signal Error
E9
Robot reports E9 and stops; this may occur when transitioning between floor types.
Main Brush Motor Overload / Jam
Symptom
Robot vacuum body or top cover feels loose or creaks when lifted.
Chassis / Structural Looseness
Symptom
Robot vacuum connects to Wi-Fi but frequently drops connection or appears offline in the app.
Unstable Wireless Communication
Symptom
Robot vacuum does not respond to start/stop button presses on the unit.
Keypad / Button Panel Failure
Symptom
Robot vacuum does not return to the charging base at the end of cleaning
Auto‑Docking Failure
Symptom
Robot vacuum does not turn on at all; no lights, no sounds.
Complete Power Loss
Symptom
Robot vacuum drags the mop pad dry; little or no water on the floor (mopping models).
Insufficient Water Flow to Mop Pad
Symptom
Robot vacuum frequently reports that the dustbin is full even when it is empty.
False Dustbin Full Detection
Symptom
Robot vacuum gets stuck frequently on thresholds, rugs, or chair legs
Mobility / Obstacle Handling Issue
Symptom
Robot vacuum is unusually quiet and seems not to be vacuuming, even though it moves normally.
Suction Motor Not Running
Symptom
Robot vacuum is very loud during operation; grinding or rattling noises
Mechanical Noise from Brush or Motor Assemblies
Symptom
Robot vacuum leaves black marks or rubber residue on floors
Drive Wheel or Caster Wheel Material Degradation
Symptom
Robot vacuum leaves dirty patches and seems to miss large areas of the room
Navigation / Coverage Inefficiency
Symptom
Robot vacuum leaves fine dust in the air, causing increased sneezing or allergy symptoms when running.
Ineffective Filtration / HEPA Bypass
Symptom
Robot vacuum leaves puddles or excessive water on the floor (mopping models).
Excessive Water Dispensing
Symptom
Robot vacuum leaves streaks of dust or hair; main brush not picking up debris
Main Brush Ineffective Cleaning
Symptom
Robot vacuum randomly reboots during cleaning without showing a specific error code.
Intermittent Power / Firmware Crash
Symptom
Robot vacuum runs but suction is very weak; debris left on floor
Reduced Airflow / Suction Loss
Symptom
Robot vacuum smells burnt or emits a strong hot plastic odor during use
Overheating Component / Electrical Stress
Symptom
Robot vacuum starts but shuts off after a few minutes of cleaning
Battery Capacity Degradation
Symptom
Side brushes spin but scatter debris instead of sweeping it into the suction path
Side Brush Over‑Agitation / Wear
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Robot vacuum will not start cleaning; short beep sequence; E1 shown in app or on display.
|
Main Power Supply / Battery Protection Fault | View Details |
| E10 |
Robot shows E10, and side brushes do not rotate or stop intermittently.
|
Side Brush Motor Overload / Failure | View Details |
| E11 |
Robot reports E11; mapping is inaccurate, or the robot drives erratically in open areas.
|
Gyroscope / IMU Sensor Error | View Details |
| E12 |
Robot cannot connect to Wi-Fi or app; E12 or Wi-Fi error shown.
|
Wi-Fi Communication / Module Error | View Details |
| E13 |
Robot reports E13; the dustbin icon may flash, and the robot refuses to start.
|
Dustbin Presence / Full Sensor Error | View Details |
| E14 |
Robot stops and displays E14; this may occur when climbing thresholds or rugs.
|
Lifted / Stuck Robot Detection Error | View Details |
| E15 |
Robot with mopping function shows E15; the water icon may flash, and mop mode is disabled.
|
Water Tank / Pump Error (Hybrid Models) | View Details |
| E16 |
Robot displays E16; fan noise may be abnormal, and suction may be weak or absent.
|
Suction Motor Overheat Protection | View Details |
| E17 |
Robot reports E17; mapping fails to start or stops quickly; this affects models with a laser turret.
|
LDS / Laser Distance Sensor Error (Lidar Models) | View Details |
| E18 |
Robot shows E18; the front caster wheel may be stuck or not rotating.
|
Front Caster Wheel Blocked | View Details |
| E19 |
Robot displays E19; it may shut down unexpectedly during cleaning.
|
Battery Temperature Sensor Error | View Details |
| E2 |
Robot stops shortly after starting, beeps, and displays E2; it may not leave the dock.
|
Charging Dock / External Power Fault | View Details |
| E20 |
Robot shows E20; this is a general internal error, and the robot may not start cleaning at all.
|
Main Control Board / Firmware Error | View Details |
| E3 |
Robot vacuum does not move; wheels twitch, then an E3 error appears.
|
Left Drive Wheel Motor Stall | View Details |
| E4 |
Robot vacuum spins in place or veers strongly to one side; an E4 error is displayed.
|
Right Drive Wheel Motor Stall | View Details |
| E5 |
Robot stops and displays E5; the suction motor does not start or stops after a few seconds.
|
Main Suction Motor Overload / Failure | View Details |
| E6 |
Robot reports E6 and stops near obstacles; it may not detect walls correctly.
|
Front Bumper / Obstacle Sensor Fault | View Details |
| E7 |
Robot stops near stairs or dark carpets and shows E7; it may refuse to move forward.
|
Cliff / Anti-Drop Sensor Error | View Details |
| E8 |
Robot cannot find the charging base; an E8 error appears in the app or on the display after repeated docking attempts.
|
Infrared Docking Sensor / Home Signal Error | View Details |
| E9 |
Robot reports E9 and stops; this may occur when transitioning between floor types.
|
Main Brush Motor Overload / Jam | View Details |
| – |
Robot vacuum body or top cover feels loose or creaks when lifted.
|
Chassis / Structural Looseness | View Details |
| – |
Robot vacuum connects to Wi-Fi but frequently drops connection or appears offline in the app.
|
Unstable Wireless Communication | View Details |
| – |
Robot vacuum does not respond to start/stop button presses on the unit.
|
Keypad / Button Panel Failure | View Details |
| – |
Robot vacuum does not return to the charging base at the end of cleaning
|
Auto‑Docking Failure | View Details |
| – |
Robot vacuum does not turn on at all; no lights, no sounds.
|
Complete Power Loss | View Details |
| – |
Robot vacuum drags the mop pad dry; little or no water on the floor (mopping models).
|
Insufficient Water Flow to Mop Pad | View Details |
| – |
Robot vacuum frequently reports that the dustbin is full even when it is empty.
|
False Dustbin Full Detection | View Details |
| – |
Robot vacuum gets stuck frequently on thresholds, rugs, or chair legs
|
Mobility / Obstacle Handling Issue | View Details |
| – |
Robot vacuum is unusually quiet and seems not to be vacuuming, even though it moves normally.
|
Suction Motor Not Running | View Details |
| – |
Robot vacuum is very loud during operation; grinding or rattling noises
|
Mechanical Noise from Brush or Motor Assemblies | View Details |
| – |
Robot vacuum leaves black marks or rubber residue on floors
|
Drive Wheel or Caster Wheel Material Degradation | View Details |
| – |
Robot vacuum leaves dirty patches and seems to miss large areas of the room
|
Navigation / Coverage Inefficiency | View Details |
| – |
Robot vacuum leaves fine dust in the air, causing increased sneezing or allergy symptoms when running.
|
Ineffective Filtration / HEPA Bypass | View Details |
| – |
Robot vacuum leaves puddles or excessive water on the floor (mopping models).
|
Excessive Water Dispensing | View Details |
| – |
Robot vacuum leaves streaks of dust or hair; main brush not picking up debris
|
Main Brush Ineffective Cleaning | View Details |
| – |
Robot vacuum randomly reboots during cleaning without showing a specific error code.
|
Intermittent Power / Firmware Crash | View Details |
| – |
Robot vacuum runs but suction is very weak; debris left on floor
|
Reduced Airflow / Suction Loss | View Details |
| – |
Robot vacuum smells burnt or emits a strong hot plastic odor during use
|
Overheating Component / Electrical Stress | View Details |
| – |
Robot vacuum starts but shuts off after a few minutes of cleaning
|
Battery Capacity Degradation | View Details |
| – |
Side brushes spin but scatter debris instead of sweeping it into the suction path
|
Side Brush Over‑Agitation / Wear | View Details |
No matching codes found
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