Samsung Intermittent Wi-Fi Connectivity

Robot vacuum does not connect to Wi-Fi or frequently disconnects, but still cleans normally.

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Possible Causes

Weak Wi-Fi signal at dock, Router compatibility issues, Interference from other devices, Degraded Wi-Fi module

How to Fix / Troubleshooting

Safety first: No special safety concerns.

  • Improve signal: Move the Wi-Fi router closer to the dock or use a 2.4 GHz extender near the robot’s home base.
  • Check router settings: Ensure 2.4 GHz is enabled, and that the SSID and password contain only standard characters.
  • Re-add robot: Remove the robot from the Samsung app and perform the pairing process again.
  • If disconnections persist: The Wi-Fi module may be degrading; continued cleaning is safe, but app features may require module or PCB replacement.
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Repair Difficulty

Easy 2/5

Required Part

Main PCB Assembly
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