The thermostat does not follow its schedule or changes temperature on its own.

Note: This is a configuration issue, not a hardware failure.

• Review Alexa routines: In the Alexa app, check for any routines that adjust the thermostat and disable or modify them if unwanted.
• Check schedule settings: Ensure the schedule is enabled and correctly set for the right days and times.
• Verify time zone: Confirm your Amazon account and device time zone are correct so that schedule times align with local time.
• Disable smart features: If using occupancy or eco features, temporarily disable them to see if the behavior stabilizes.